Client Service

7 months ago

Santacruz East Mumbai Maharashtra, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**
Job summary:
As a Client Service Associate in the Payments team at JPMorgan Chase, you will be responsible for various customer service and relationship management activities, as well as operational controls for an assigned portfolio of clients.

Job responsibilities:

- Responsible for providing prompt and value-added inquiry services and solutions for J.P. Morgan Treasury Services clients
- Handle day-to-day client inquiries and requests relating to their accounts and transactions
- Take ownership in pending cases by following up closely and providing proactive updates to clients
- Ensure risk/compliance guidelines are followed at all times while meeting client needs; Identify and escalate issues in a timely manner
- Perform maintenance requests e.g., signature updates, call-back list updates, SA updates, etc.
- Coordinate/Follow-up with internal partners
- Gather and compile information e.g., interest setup/rates, account list, pulling of account statements, payment cut-off time, etc.

Required qualifications, capabilities, and skills:

- Client Satisfaction
- Resolve phone and written inquiries from clients and internal partners
- Log, track all incoming work into call tracking system within 24 hours
- Ensure first call resolution
- Provide client updates on unresolved cases
- Provide a high standard of client service. Ensuring that all client inquiries are resolved to their satisfaction through intensive partnership with other departments locally and globally.
- Client Intimacy

**ABOUT US**

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

  • Client Servicing Executive

    4 months ago

    Santacruz East, Mumbai, Maharashtra, India White Background Studio Pvt. Ltd. Full time

    **Client Servicing Executive - Jr** **Company Profile**: White Background Studio With an experience of over 8 Years, our clients have a keen eye for perfection which has led them to be a partner studio with two of the biggest fashion e-commerce websites in India, Myntra and Jabong. There E-commerce clienteles consists the likes of Snapdeal, Flipkart,...

  • Client Servicing Executive

    2 months ago

    Santacruz East, Mumbai, Maharashtra, India White Background Studio Pvt. Ltd. Full time

    **Client Servicing Executive - Jr** **Company Profile**: White Background Studio With an experience of over 8 Years, our clients have a keen eye for perfection which has led them to be a partner studio with two of the biggest fashion e-commerce websites in India, Myntra and Jabong. There E-commerce clienteles consists the likes of Snapdeal, Flipkart,...

  • Client Servicing Executive

    7 months ago

    Santacruz East, Mumbai, Maharashtra, India White Background Studio Pvt. Ltd. Full time

    **Client Servicing Executive - Jr** **Company Profile**: White Background Studio With an experience of over 8 Years, our clients have a keen eye for perfection which has led them to be a partner studio with two of the biggest fashion e-commerce websites in India, Myntra and Jabong. There E-commerce clienteles consists the likes of Snapdeal, Flipkart,...

  • Client Servicing

    7 months ago

    Santacruz, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of Client Servicing **.** **Qualification**: Graduation **Experience**: 3+ years **Location**: Santacruz The Assistant Manager will work closely with the Client Servicing Manager to uphold high standards of customer satisfaction and retention. 1. Client Relationship Management: a. Build and maintain...

  • Client Servicing

    7 months ago

    Santacruz, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of Client Servicing **.** **Qualification**: Graduation **Experience**: 5+ years **Location**: Santacruz The Assistant Manager will work closely with the Client Servicing Manager to uphold high standards of customer satisfaction and retention. 1. Client Relationship Management: a. Build and maintain...

  • Client Servicing Executive- Junior

    7 months ago

    Santacruz East, Mumbai, Maharashtra, India White Background Studio Pvt. Ltd. Full time

    **Client Servicing Executive-Junior** **Company Profile**: White Background Studio With an experience of over 8 Years, our clients have a keen eye for perfection which has led them to be a partner studio with two of the biggest fashion e-commerce websites in India, Myntra and Jabong. There E-commerce clienteles consists the likes of Snapdeal, Flipkart,...

  • Client Servicing Executive

    3 months ago

    Santacruz, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of **Client Servicing** **Qualification**: Graduation **Experience**: 2+ years **Location**: Santacruz The Assistant Manager will work closely with the Client Servicing Manager to uphold high standards of customer satisfaction and retention. 1. Client Relationship Management: a. Build and maintain strong...

  • Client Servicing

    7 months ago

    Santacruz, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of **Client Servicing - Female** **.** **Qualification**: Graduation **Experience**: 2+ years **Location**: Santacruz The Assistant Manager will work closely with the Client Servicing Manager to uphold high standards of customer satisfaction and retention. 1. Client Relationship Management: a. Build and...

  • Client Servicing

    4 months ago

    Santacruz, Mumbai, Maharashtra, India SaffronBizz Solutions LLP Full time

    We have an excellent opportunity for the profile of **Client Servicing - Female** **.** **Qualification**: Graduation **Experience**: 3+ years **Location**: Santacruz The Assistant Manager will work closely with the Client Servicing Manager to uphold high standards of customer satisfaction and retention. 1. Client Relationship Management: a. Build and...

  • Client Servicing Executive

    21 hours ago

    Santacruz, India Suresh Wadkar's Ajivasan Music Academy Full time

    **Client Servicing - Executive (Private Classes - Online and Home Tuition)** **Designation**: Client Servicing - Executive (Private Classes - Online and Home Tuition) **Job Location**: Santacruz West, Mumbai **Job Profile**: - Efficiently managing queries and concerns of the academy customers and providing them appropriate solutions. - Maintaining end to...

  • Client Servicing Executive

    7 days ago

    Santacruz, India Suresh Wadkar's Ajivasan Music Academy Full time

    **Client Servicing - Executive (Private Classes - Online and Home Tuition)** **Designation**: Client Servicing - Executive (Private Classes - Online and Home Tuition) **Job Location**: Santacruz West, Mumbai **Job Profile**: - Efficiently managing queries and concerns of the academy customers and providing them appropriate solutions. - Maintaining end to...

  • Client Servicing Executive

    7 months ago

    Santacruz, Mumbai, Maharashtra, India HR POWER PAK Full time

    **Job Title**: Client servicing executive **Experience**: 1-3 years **Location**: Santacruz **Salary**: 15k - 25k **Job type**: Work from office **Industry preferred**: Fashion and retail **Working days**: Monday - Saturday (11am - 8pm) We are seeking a dedicated and customer-oriented individual to join our team as a WhatsApp Chat Support...

  • Client Servicing Executive

    5 days ago

    Santacruz, India HumanCare Worldwide Pvt Ltd Full time

    **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,029.62 - ₹25,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift - Fixed shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to commute/relocate: - Mumbai - 400054, Maharashtra: Reliably commute or planning to relocate before starting...

  • Client Service

    5 months ago

    Goregaon East, Mumbai, Maharashtra, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** Roles & Responsibilities**: - Review of day to day activities (Client reporting, instructions etc) in accordance of SOPs and within agreed client deadlines & SLA’s. - Reconciliation break management - Co-ordinate with operations and clients to ensure breaks are resolved in timely manner. Maintain aged breaks related KPIs as per client...

  • Client Engagement Executive-client Servicing

    4 months ago

    Borivali East, Mumbai, Maharashtra, India Rupeeseed Technology Ventures Full time

    **Job Information**: Industry **Customer Service*** Work Experience **5+ years*** City **Borivali East*** State/Province **Maharashtra*** Country **India*** Zip/Postal Code **400066*** We are looking for **Client Servicing Executive** with **Good communication and Presentable manner.** They will **Engage Clients for feedback** and...

  • Client Servicing Executive

    4 months ago

    Vileeparle East, Mumbai, Maharashtra, India Prachar Communications Ltd Full time

    **Prachar Communications Pvt. Ltd **is one of the leading agencies in the country, offering a wide range of services to execute cross-platform marketing and advertising campaigns. The agency provides end-to-end services including digital media, post-production editing, out-of-home advertising, an award-winning creative team, and data research facilities...

  • Client Servicing Executive

    5 months ago

    Borivali East, Mumbai, Maharashtra, India Bhoomi Events and Planners Full time

    BHOOMI EVENTS AND PLANNERS **DESIGNATION**:Client Servicing Executive **LOCATION**: Borivali, Mumbai **EXPERIENCE**:2+ years of experience in client servicing, wedding planning, 5-star banquet sales, hospitality experience **JOB PROFILE**:Client Servicing, Sales, Client negotiation, Event Management, Vendor Arrangement, Vendor Negotiation, Operations,...

  • Client Servicing Associate

    1 month ago

    Borivali East, Mumbai, Maharashtra, India Bhoomi Events and Planners Full time

    BHOOMI EVENTS AND PLANNERS **DESIGNATION**:Client Servicing Executive **LOCATION**: Borivali, Mumbai **EXPERIENCE**:2+ years of experience in client servicing, wedding planning, 5-star banquet sales, hospitality experience **JOB PROFILE**:Client Servicing, Sales, Client negotiation, Event Management, Vendor Arrangement, Vendor Negotiation, Operations,...

  • Client Servicing Executive

    4 months ago

    Borivali East, Mumbai, Maharashtra, India Bhoomi Events and Planners Full time

    BHOOMI EVENTS AND PLANNERS **DESIGNATION**:Client Servicing Executive **LOCATION**: Borivali, Mumbai **EXPERIENCE**:2+ years of experience in client servicing, wedding planning, 5-star banquet sales, hospitality experience **JOB PROFILE**:Client Servicing, Sales, Client negotiation, Event Management, Vendor Arrangement, Vendor Negotiation, Operations,...

  • Trainee - Client Servicing

    7 months ago

    Andheri East, Mumbai, Maharashtra, India Ottoedge Services LLP Full time

    **Job Title** : Trainee (Client Servicing) **Qualification** : Any Graduate **Experience** : Fresher or Minimum 6 Months to 1 Year **Job Description** - 1) Building strong relationship with clients 2) Responsible for interacting with clients, understanding briefs, campaign planning and management. 3) Brainstorm, develop and implement comprehensive and...