Customer Care Executive
2 weeks ago
We are Hiring for a "Customer Care Executive"
Location
- Mayapuri Phase-2
Salary
- Upto 20,000 per month
Experience -minimum 1 year
Qualification - ANY
JOB RESPONSIBILITIES:
- Resolve product or service problems by clarifying the customer's complaint.
- Educate customers on product usage, new features, and available services.
- Follow up with customers to ensure their issues are resolved and their experience with the service/product is satisfactory.
- Gather customer feedback and provide insights to the relevant departments to improve products and services.
- Maintain detailed and accurate records of customer interactions, transactions, comments, and complaints.
- Work closely with other departments, such as sales, technical support, and logistics, to resolve customer issues efficiently.
- Adhere to company policies and procedures, ensuring all interactions are in compliance with established guidelines.
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 7053202414
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