Customer Service Executive

1 week ago


Bhayandar Mumbai Maharashtra, India EbixCash Global Services Pvt Ltd Full time

Job Title: Customer Service Representative (Banking Process)

Job Location: Bhayandar

**Salary**: Up to ₹40,000 in-hand

Shift: US Rotational Shifts

Week Off: Rotational

Cab Facility: One-side cab facility provided

**Job Description**:
Key Responsibilities:
Handle inbound and outbound customer queries related to banking services.

Provide accurate, timely, and efficient responses to customer inquiries.

Troubleshoot and resolve customer complaints related to banking products and services.

Ensure a high level of customer satisfaction by delivering excellent service.

Follow established processes and maintain service levels according to company guidelines.

**Requirements**:
Proven experience in customer service within an International BPO environment.

Strong knowledge of banking products and services.

Ability to communicate effectively and professionally with international customers.

Flexibility to work in US rotational shifts and rotating week-offs.

Good problem-solving skills and attention to detail.

**Benefits**:
Attractive salary up to ₹40,000 in-hand.

One-side cab facility for commuting.

Opportunity to work with a global team in the banking sector.

If you meet the above criteria and are looking for a challenging and rewarding opportunity, please send us your profiles.

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- US shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



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