Back End Customer Support Executive
6 months ago
**Main responsibilities**:
- With direction from the Pricing Manager, prepares quotes and contract pricing as needed.
- Follows up on open quote status in conjunction with the field sales team.
- Track success/failure rate of quotes.
- Provide administrative assistance through running routine as well as ad hoc reports.
- Support QC of pricing data
- Assist in the maintenance/broadcast of price files
- Quote document preparation
- Contract pricing maintenance and administrative tasks
- Competitive product cross referencing
- Maintain competitive pricing Intel
- Maintain and update pricing history database.
- Conduct and execute special pricing projects as required.
- Resolve pricing discrepancies on customer orders and invoices
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Leave encashment
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Diploma (preferred)
**Experience**:
- SAP: 1 year (required)
- total work: 1 year (required)
- Scientific Industry: 1 year (preferred)
**Language**:
- English (preferred)
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