Expert

1 week ago

Bengaluru Karnataka, India Merck Group Full time

Work Your Magic with us

Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimageable with us.

As an SAP EH&S techno-functional consultant, you are responsible for managing developments either independently (for minor change requests) or in collaboration with an EH&S functional consultant, particularly on major change requests or projects. Your key focus areas include Product Safety, Dangerous Goods, Substance Volume Tracking, Hazardous Substance Management, Global Label Management, and Waste Management within the SAP environment, ranging from ECC 4.6 to HANA. You should have a basic understanding of these focus areas and a solid knowledge of RICEFW objects, as well as the ability to incorporate OO-ABAP concepts.

Operational Vendor Management & Reporting
- Manage vendor service performance against below processes
- Establish the required improvements plan as per identified gaps and/or defined requirements
- Secure timely issuance of periodic performance report and annual service reviews

Incident Management
- Lead the resolution of critical or complex incidents including related crisis management when appropriate
- Coordinate communication and coordination with the relevant stakeholders (Infrastructure, GIAM team, business key users, etc)

Problem Management
- Lead master plan and priorities toward ticket elimination and automation
- Proactively suggest possible solutions and propose an action plan for improvement to management

Change and Release Management
- Secure Change Management processes in line with relevant SOPs
- Ensure complete and accurate handover documents created prior to production release

**Who you are**:
**Education/Professional Experience**
- Bachelor/Master degree or equivalent in Computer Sciences and/or Business Administration
- 3-year experience within an international environment

**Languages**
- English mandatory (written and spoken)
- An additional language (German) is an asset

**Skills & Competencies**
- Good interpersonal and organizational skills
- Strong written and oral communication skills
- Ability to make decisions and act autonomously
- Expert on ABAP
- Expert knowledge regarding the use of functionality within SAP EHS
- Expert knowledge regarding the use of functionality within SAP MM-IM and MDG-M
- Good knowledge in SAP Regulatory Content Implementation & Update (Serc)
- Good knowledge in Product Safety, Specification Management
- Good knowledge in WWI Layouting, Report Shipping
- Good knowledge in Dangerous Goods Management
- Good knowledge in Substance Volume Tracking
- Basic knowledge in GLM (Global Label Management) or other Label Systems

**IT Process roles (optional)**
- Operational Vendor Management & Reporting
- Incident Management
- Problem Management
- Change and Release Management
- Project Delivery and Service Introduction
- Application Life Cycle Management
- Disaster Recovery Planning and Testing
- Information Security - Patch Management, Information classification
- Operational Compliance - DP, GxP (user management), licenses management, training plan and execution, FSA - error management of iDocs, BI session, transaction error

**What we offer**:We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress

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