Customer Relationship Executive

1 month ago


Chennai, India Nibav Lifts Pvt. Ltd. Full time

Job description

Designation: CRM ( Australia)

Company Name: Nibav Lifts

Location: palavakkam, Chennai

Shift Timing: 4:00 AM - 2:00 PM

Experience : 1- 5 Years

Preferable:
*Immediate joiner

*Willing to relocate

Roles and Responsibilities:

- Building and maintaining relationships with clients and key personnel

purchased products/services
- Escalating and resolving areas of concern as raised by clients
- Conducting business reviews to ensure clients are satisfied with their products and

services
- Alerting the sales team regarding opportunities for further sales within key clients
- Liaising with internal departments to ensure client needs are fulfilled effectively
- Understanding key customer individual needs and addressing those
- Follow-up with clients for an annual maintenance contract
- Payment collections as per schedule
- Weekly/monthly/quarterly report generation based on the KPIs

**Requirements**:

- Min 2-3 years of experience
- Excellent communication skills in English, Australian Accent would be an added advantage
- Internship experience in relevant domain is added advantage
- Good relationship management and networking skills
- Pleasing personality with the ability to understand client needs and also execute the

same
- Who enjoys working in a highly charged environment
- Well versed in MS Office
- Excel/Word/PowerPoint
- Excellent interpersonal and communication skills
- A team player with leadership skills
- Maintain a positive attitude focused on customer satisfaction

**Salary**: From ₹30,000.00 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer relationship management: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 8925835314
Expected Start Date: 30/05/2023



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