Sales Asssciate Ladies Ethnic Wear

2 months ago

Dadar Mumbai Maharashtra, India pretty women Full time

As a Sales Associate in a ladies' ethnic wear store, you will play a pivotal role in delivering an exceptional shopping experience. Your responsibilities encompass providing personalized customer service, managing inventory, and contributing to store operations. You will help customers find and purchase ethnic wear that suits their style and needs, while ensuring the store remains attractive and well-organized.

**Key Responsibilities**:

- **Exceptional Customer Service**:

- Welcome and engage customers warmly, creating a welcoming atmosphere.
- Assess customer needs through active listening and tailored recommendations.
- Offer styling advice and assist in coordinating ethnic outfits, considering fabric, design, and occasion.
- **In-Depth Product Knowledge**:

- Maintain comprehensive knowledge of the store’s product range, including various fabrics, designs, and cultural significance of ethnic wear.
- Stay updated on current trends and new arrivals to offer informed recommendations and enhance the shopping experience.
- **Efficient Sales Transactions**:

- Process sales transactions accurately using the point-of-sale system.
- Handle cash, credit card payments, and digital transactions with precision.
- Manage returns and exchanges professionally, ensuring customer satisfaction.
- **Visual Merchandising**:

- Contribute to visual merchandising by arranging and displaying merchandise attractively.
- Ensure the store layout and product displays are engaging and reflect current promotions or seasonal themes.
- **Inventory Management**:

- Monitor inventory levels and assist with restocking shelves to ensure optimal product availability.
- Report any discrepancies, damages, or low stock items to the store manager.
- **Customer Relationship Management**:

- Build and nurture relationships with customers to foster loyalty and repeat business.
- Address and resolve customer inquiries, concerns, and complaints promptly and professionally.
- **Store Maintenance**:

- Keep the store clean, organized, and visually appealing at all times.
- Maintain tidy fitting rooms, and ensure that products are neatly arranged and easily accessible.
- **Team Collaboration**:

- Collaborate effectively with fellow sales associates and store management to achieve sales targets and enhance team performance.
- Participate in team meetings and contribute to strategies for improving store operations and customer satisfaction.
- **Promotion and Marketing Support**:

- Promote and support in-store events, sales campaigns, and loyalty programs.
- Communicate current offers and promotions to customers, enhancing their shopping experience.
- **Feedback and Improvement**:

- Collect and relay customer feedback to management to help improve store offerings and service quality.
- Provide insights on customer preferences and market trends to aid in product selection and store strategies.

**Qualifications**:

- Previous retail experience, especially in ethnic or fashion retail, is preferred.
- Strong communication and interpersonal skills.
- Ability to work effectively in a team environment and independently.
- A keen eye for fashion and a passion for ethnic wear is a plus.
- Basic mathematical skills and experience with point-of-sale systems.

Pay: ₹8,873.91 - ₹35,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9987430123

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