Customer Support Associate

2 weeks ago


Jaipur, India Vimerse Infotech Inc. Full time

Designation - Customer Support Associate

Location - Mansarovar, Jaipur

**Requirements**:

- Excellent comms in English - No MTI or RTI issue, grammatical or pronunciation errors.
- Graduate/ Under Graduate Can be consider
- 1 year of experience in Voice process as a CSA
- For Male - Rotational Shift / Night Shift
- For Female - Day Shift

**Roles and Responsibility**

Monitoring the live feed of a specific area / allocated property which has several cameras installed along with the voice over facility. There are SOPs for **“Call to actions”** which needs to be adhered.

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Overtime pay
- Performance bonus
- Shift allowance

Ability to commute/relocate:

- Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- International voice process: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)



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