Customer Support Service

3 weeks ago


Bengaluru, India Boston Business Solutions Private Limited Full time

Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.

**Salary**: From ₹15,300.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Banglore, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**
+91 7092266663



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