F&b Captain
2 months ago
**Location: Pune**
**Restaurant: Foo**
**Key Responsibilities**:
- Supervise and manage the service team during shifts to ensure smooth operations.
- Greet guests, manage seating arrangements, and ensure excellent customer service.
- Take orders and coordinate with the kitchen staff to ensure timely delivery of food and beverages.
- Assist in training new staff members and ensure they follow service protocols.
- Handle customer inquiries, special requests, and resolve any issues or complaints promptly.
- Ensure the restaurant maintains high standards of cleanliness, hygiene, and presentation.
- Monitor table settings, service equipment, and supplies to ensure operational readiness.
- Assist in inventory checks and maintain communication with the management team.
- Upsell menu items and provide recommendations to guests to enhance the dining experience.
**Requirements**:
- Proven experience in a similar role within a restaurant or hospitality setting.
- Excellent communication and interpersonal skills.
- Strong attention to detail and a customer-oriented mindset.
- Ability to lead and motivate a team in a fast-paced environment.
- Knowledge of food and beverage service standards.
- Flexibility to work shifts, including weekends and holidays.
**Job Types**: Full-time, Permanent, Fresher
Pay: From ₹20,000.00 per month
**Experience**:
- captainship: 1 year (required)
- total work: 3 years (required)
Work Location: In person
Expected Start Date: 14/10/2024
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