Call Center Executive

3 months ago


Jaipur District Rajasthan, India Techingenious Full time

**Key Responsibilities**:

- **Customer Outreach**: Make outbound calls to potential and existing customers in Hindi to promote our products/services.
- **Lead Generation**: Identify and qualify leads through effective communication and follow-up strategies.
- **Customer Support**: Address customer inquiries and provide information about products/services, ensuring a positive experience.
- **Data Entry**: Maintain accurate records of calls, customer interactions, and feedback in our CRM system.
- **Sales Targets**: Meet daily/weekly sales targets and report progress to the management team.
- **Feedback Collection**: Gather customer feedback and suggestions to improve our services and address concerns.

**Qualifications**:

- Proficient in Hindi (spoken and written); knowledge of English is a plus.
- Previous experience in telecalling or customer service is preferred.
- Strong communication and persuasion skills.
- Ability to work independently and as part of a team.
- Basic computer skills and familiarity with CRM software.

**What We Offer**:

- Competitive salary and performance-based incentives.
- Comprehensive training and ongoing support.
- A friendly and dynamic work environment.

**How to Apply**:
If you are passionate about customer service and sales, please send your resume and a brief cover letter

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Experience**:

- total work: 1 year (required)
- Cold calling: 1 year (required)

Work Location: On the road

Expected Start Date: 01/10/2024


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