Call Center Executive
3 months ago
**Key Responsibilities**:
- **Customer Outreach**: Make outbound calls to potential and existing customers in Hindi to promote our products/services.
- **Lead Generation**: Identify and qualify leads through effective communication and follow-up strategies.
- **Customer Support**: Address customer inquiries and provide information about products/services, ensuring a positive experience.
- **Data Entry**: Maintain accurate records of calls, customer interactions, and feedback in our CRM system.
- **Sales Targets**: Meet daily/weekly sales targets and report progress to the management team.
- **Feedback Collection**: Gather customer feedback and suggestions to improve our services and address concerns.
**Qualifications**:
- Proficient in Hindi (spoken and written); knowledge of English is a plus.
- Previous experience in telecalling or customer service is preferred.
- Strong communication and persuasion skills.
- Ability to work independently and as part of a team.
- Basic computer skills and familiarity with CRM software.
**What We Offer**:
- Competitive salary and performance-based incentives.
- Comprehensive training and ongoing support.
- A friendly and dynamic work environment.
**How to Apply**:
If you are passionate about customer service and sales, please send your resume and a brief cover letter
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 1 year (required)
- Cold calling: 1 year (required)
Work Location: On the road
Expected Start Date: 01/10/2024
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