Concierge(Male Only)
6 months ago
Welcome customers upon entrance and confirm reservations
- Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
- Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
- Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
- Arrange events, excursions, transportation etc. upon request from hotel residents
- Answer the phone and make reservations, take and distribute messages or mail and redirect calls
- Respond to complaints and find the appropriate solution
Requirements and skills
- Proven experience as concierge; experience in customer service or relevant role is an advantage
- Proficiency in English; multilingual is strongly preferred
- Excellent communication skills
- Polite and confident with a great deal of patience
- Ability in multitasking and time-management
- Aptitude in resolving issues with a customer-focused orientation
- High school diploma; degree in hotel management or relevant field will be a plus
**Salary**: ₹20,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
**Experience**:
- total work: 1 year (required)
Ability to Commute:
- Bangalore, Karnataka (required)
Ability to Relocate:
- Bangalore, Karnataka: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9964412566
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