See more Collapse

Officer - Ao&cs - Terminal Services - Cnn

2 months ago

Cannanore, India InterGlobe Aviation (IndiGo) Full time

**Job Posting Start Date**:31 Jan 2024

**Location**: Kannur, KL, IN

**Company**:InterGlobe Aviation Ltd

**Eligibility Criteria**:
1.** **For any experience of 1 year (non-aviation in service industry or aviation industry) +12/ Diploma is mandatory

2. Graduation is mandatory for freshers and degree certificate is essential.

5. Aspirants of Ground staff only (Security / Customer Service /Ramp)

6. Right grooming is mandatory for the interview (Business Formal wear for male and female applicants)

8. Previous employment letters / experience certificates are required to be submitted and AEP surrender copy is mandatory for Aviation experience.

**JOB DESCRIPTION**

**Officer - AO&CS in the role of Customer Service**

**(OUText - Customer Service)**

**Job purpose**:
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

**Key responsibilities and accountabilities**:
Assist customers through all procedures related to arrivals & departures in the following activities.

**Reservations & ticketing**:

- Making reservations across the counter
- Selling of tickets.
- Remitting cash to the concerned department.
- Answering customer queries over the telephone.

**Departures**
- Attend the pre - flight and post flight briefings.
- Setting up of check in counters.
- Screening of checked in baggage.
- Maintain high quality of Check in procedures.
- To assist customers with special requests.

**Arrivals**
- To assist customers with special requests.
- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
- Co-ordination with the baggage vendor for the damaged bags.
- Follow up with the en-route stations regarding lost baggage.

**Post flight departure**
- Filing of all necessary flight papers
- Any other responsibility assigned by the management from time to time

**Eligibility Criteria**:
1. For any experience of 1 year (non-aviation in service industry or aviation industry) +12/ Diploma is mandatory

2. Graduation is mandatory for freshers and degree certificate is essential.

5. Aspirants of Ground staff only (Security / Customer Service /Ramp)

6. Right grooming is mandatory for the interview (Business Formal wear for male and female applicants)

8. Previous employment letters / experience certificates are required to be submitted and AEP surrender copy is mandatory for Aviation experience.

**JOB DESCRIPTION : Officer - AO&CS in the role of Customer Service**

**Job purpose**:
To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable procedures.

**Key responsibilities and accountabilities**:
Assist customers through all procedures related to arrivals & departures in the following activities.

**Reservations & ticketing**:

- Making reservations across the counter
- Selling of tickets.
- Remitting cash to the concerned department.
- Answering customer queries over the telephone.

**Departures**
- Attend the pre - flight and post flight briefings.
- Setting up of check in counters.
- Screening of checked in baggage.
- Maintain high quality of Check in procedures.
- To assist customers with special requests.

**Arrivals**
- To assist customers with special requests.
- To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same.
- Co-ordination with the baggage vendor for the damaged bags.
- Follow up with the en-route stations regarding lost baggage.

**Post flight departure**
- Filing of all necessary flight papers
- Any other responsibility assigned by the management from time to time

At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connections with all our customers.

Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their - but not limited to - gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, differently-abled status, marital status, nationality, age, family status, and maternity status.
- At IndiGo, we believe in the innate strength of an energetic, diverse, and inclusive workforce, where the viewpoints and life experiences of our employees help us foster strong connections with all our customers._
- Our diversity equity and inclusion efforts are designed to attract, nurture, and advance the lives of our employees and customers irrespective of their - but not limited to - gender, race, color, religion, caste, creed, ethnicity, origin, language, social and economic status, sexual orientation, differently-abled status, marital status, nationality, age, family status, and maternity status._

We have other current jobs related to this field that you can find below

  • Executive - Ao&cs

    5 days ago

    Cannanore, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:20 Jun 2024 **Location**: Kannur, KL, IN **Company**:InterGlobe Aviation Ltd **Eligibility Criteria**: 1.** **For any experience of 1 year (non-aviation in service industry or aviation industry) +12/ Diploma is mandatory 2. Graduation is mandatory for freshers and degree certificate is essential. 5. Aspirants of Ground staff...

  • Officer - Security - Cnn

    5 days ago

    Cannanore, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:1 Feb 2024 **Location**: Kannur, KL, IN **Company**:InterGlobe Aviation Ltd **Eligibility Criteria**: 1.** **For any experience of 1 year (non-aviation in service industry or aviation industry) +12/ Diploma is mandatory 2. Graduation is mandatory for freshers and degree certificate is essential. 5. Aspirants of Ground staff...

  • Aocs - Officer - Ramp - Cnn

    6 days ago

    Cannanore, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:31 Jan 2024 **Location**: Kannur, KL, IN **Company**:InterGlobe Aviation Ltd **Eligibility Criteria**: 1.** **For any experience of 1 year (non-aviation in service industry or aviation industry) +12/ Diploma is mandatory 2. Graduation is mandatory for freshers and degree certificate is essential. 5. Aspirants of Ground staff...

  • Executive - Security - Cnn

    2 weeks ago

    Cannanore, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:21 Mar 2024 **Location**: Kannur, KL, IN **Company**:InterGlobe Aviation Ltd **Eligibility Criteria**: 1.** **For any experience of 1 year (non-aviation in service industry or aviation industry) +12/ Diploma is mandatory 2. Graduation is mandatory for freshers and degree certificate is essential. 5. Aspirants of Ground staff...

  • Warranty Incharge

    2 weeks ago

    Cannanore, India Autobahn Trucking Corporation Pvt. Ltd Full time

    **Job Overview**: - Responsible for warranty decision for the product defects reported to workshop - Detail reporting of complaint, investigation and rectification for vehicles under warranty - Coordinate with DICV AO for required approvals for warranty claims - Warranty failed parts tagging and storage in workshop - Dispatch of all the failed parts to DICV...

  • Warranty Incharge

    5 days ago

    Cannanore, India Autobahn Trucking Corporation Pvt. Ltd Full time

    **Job Overview**: - Responsible for warranty decision for the product defects reported to workshop - Detail reporting of complaint, investigation and rectification for vehicles under warranty - Coordinate with DICV AO for required approvals for warranty claims - Warranty failed parts tagging and storage in workshop - Dispatch of all the failed parts to DICV...

  • Office Staff

    4 days ago

    Cannanore, India Amco Services Full time

    Urgent requirement of Office staff for Kannur location. Salary - 15k - 18k Food and accommodation facilities are available. Duties - File management - Coordinate with other staffs - Manage the office activities Pay: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay...

  • Office Staff

    3 weeks ago

    Cannanore, India Amco Services Full time

    We required Office staff for Kannur location. Salary - Upto 15k Food & Accommodation available. **Salary**: ₹15,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Kannur, Kerala: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's (preferred) **Speak with the employer** +91...

  • Office Staff

    7 days ago

    Cannanore, India Amco Services Full time

    We have an urgent requirement of Office staff for Kannur location. Salary - 15k Food and accommodation facilities are available. Those who are willing to stay only need to apply. **Salary**: ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly bonus **Education**: -...

  • Sales Officer

    2 months ago

    Cannanore, India Popular Vehicles and Services Ltd Full time

    POPULAR VEHICLES AND SERVICES LTD. Current Opening: Sales officer Location : Kannur Qualification: Plus two/Degree/Diploma **Salary**: ₹13,600.00 - ₹18,000.00 per month Supplemental pay types: - Performance bonus Ability to Commute: - Kannur, Kerala (required) Work Location: In person **Speak with the employer** +91 7591900285

  • Back Office Executive

    2 weeks ago

    Cannanore, India Armstrong Capital and Financial Services Pvt Ltd Full time

    **Responsibilities**: - Overseeing the operational aspects of financial transactions, focusing on financial products, KYC documentation etc. - Client onboarding for PMS, broking, and other financial policy issuance. Your responsibilities will include ensuring accuracy, compliance, and efficiency in back-office processes, as well as the ability to multitask...

  • Citizen Service Executive at Padannapalam, Kannur

    2 weeks ago

    Cannanore, India Tata Consultancy Services (TCS) Full time

    Who already taken Walk-in Interviews, Please do not apply. Only Males need to apply. Location **:Padannapalam, Kannur, Kerala** Tata consultancy Services (TCS) is executing a mega E-Governance project called **Passport Seva Project** for the Govt of India. There are 77 Passport Seva Kendra’s across the country in 63 cities. This project has won several...

  • Customer Service Officer

    1 week ago

    Cannanore, India Oncure Health Full time

    We are seeking dedicated and compassionate **Customer Service Assistant / Customer Relattions Executive** to join our team at Oncure. The primary role of the Consultation Facilitator is to assist patients throughout their visit to our health centre, ensuring a seamless, hospitable, and comforting experience from arrival to departure. This includes guiding...

  • Teller/customer Service Officer

    2 months ago

    Cannanore, India MALABAR MULTI STATE AGRO CO-OPERATIVE SOCIETY Full time

    Tele caller cum Customer Relation Executive We are seeking a highly motivated and skilled Tele caller cum Customer Relation Executive to join our dynamic team. In this role, you will be responsible for providing exceptional customer service, handling inbound inquiries, and driving sales and business development efforts. **Responsibilities**: - Provide...

  • Admission Officer

    3 days ago

    Cannanore, India Aakash Educational Services Pvt. Ltd Full time

    Admission Officer will be responsible for delivering admissions from both inbound and outbound calls For NEET JEE and Foundation courses Location: Kannur **Salary**: ₹250,000.00 - ₹500,000.00 per year **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Weekend availability Supplemental pay types: - Commission pay -...

  • Customer Service Advisor

    2 weeks ago

    Cannanore, India Autobahn Trucking Corporation Pvt. Ltd Full time

    Service advisors are the point of contact between customers who bring their vehicles into an auto dealership for repair and the technicians who provide services to the vehicle. As a service advisor, you will be responsible for communicating with customers to determine which repairs are necessary, submitting work orders to technicians, ordering needed parts...

  • Customer Service Advisor

    2 weeks ago

    Cannanore, India Autobahn Trucking Corporation Pvt. Ltd Full time

    Service advisors are the point of contact between customers who bring their vehicles into an auto dealership for repair and the technicians who provide services to the vehicle. As a service advisor, you will be responsible for communicating with customers to determine which repairs are necessary, submitting work orders to technicians, ordering needed parts...

  • Front Office Trainee

    2 weeks ago

    Cannanore, India Inter Seek Recruitment Services Full time

    Reporting to management and performing administrative duties. - Answering telephone calls, as well as screening and forwarding calls. - Scheduling and confirming appointments, meetings, and events. - Welcoming and assisting visitors in a friendly and professional manner. - Handling basic inquiries and sorting mail. - Copying, scanning, and filing...

  • Office Co-ordinator

    2 weeks ago

    Cannanore, India SHABARI COTTONS Pvt Ltd Full time

    Duties and responsibilities - Follow office workflow procedures to ensure maximum efficiency - Maintain files and records with effective filing systems - Monitor office expenditures and handle all office contracts (rent, service etc.) - Deal with customer complaints or issues - Monitor office supplies inventory and place orders - Support meeting and...

  • Placement Officer

    2 weeks ago

    Cannanore, India Cindrebay School of Design Full time

    Overview Cindrebay is hiring Placement Officers who will be responsible for implementing & leading a comprehensive job placement service program for all our passing out students & graduates. The placement officer will be required to nurture strong professional relationships with different companies & organizations, performing a blend of career counseling &...