People Partner

2 weeks ago


Gurgaon, India CCA Recruitment Full time

**Role: People Partner**
**Location: Gurugram**
**Term: Permanent**
**Salary: 40 Lakhs + 10% Bonus**
**Operational Hours: Monday to Friday**

Reporting to the Head of People Business Partnering, the People Partner is responsible for managing the relationships with senior business leaders within Webhelp UK, South Africa and India.

The People Business Partnering team acts as the face of HR within the business at a senior level, shaping and delivering the people strategy for the particular business area(s) they work with. The scope includes working with the centres of excellence and People Services to ensure that people solutions and initiatives are fit for purpose and land well in the organisation, ultimately acting as the owner of HR delivery into the business.

Current key priorities are centred around retaining and engaging our people, evolving a high performance culture

and building organisational capability.

**Key Accountabilities & Responsibilities**
- Act as face of HR and manage senior business relationships to enable HR to add value to the business, aligning HR strategy to the business strategy
- Diagnose issues that require HR input and generate a strategic HR plan addressing business priorities
- Drive the people plan for the business ensuring delivery of HR solutions to generate a positive impact on business performance. This encompasses the full employee lifecycle from recruitment through to development, performance and reward.
- Implement HR products, processes and policies across the business area, working closely with the central HR team to embed messages, initiatives and communications
- Source and evaluate data to provide insights and shape HR solutions
- Work closely with centres of excellence and People Services to ensure alignment of activity to business priorities
- Play a lead role in major change initiatives and other projects, mobilising teams within HR where required
- Act as coach to senior business leadership team
- Provide advice to senior stakeholders on people issues and engage support from colleagues as appropriate
- Take a lead for a People Plan theme within the Business Partnering team

**Skills & Experience**
- Significant HR Generalist experience, including recruitment
- Strong diagnostic skills
- Experience in shaping and formulating HR strategic plans
- Demonstrable experience of senior stakeholder management
- Ability to influence, motivate and engage through clear and articulate communication
- Ability to build relationships at all levels of the organisation
- Ability to problem solve and create appropriate solutions
- Ability to work in a fast-paced environment and juggle a varied workload
- Experience of working in a BPO or call centre environment desirable but not essential
- Professional qualification (CIPD)/degree desirable

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹40.00 per hour

Schedule:

- Monday to Friday
- UK shift

Ability to commute/relocate:

- Gurgaon: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

Work Location: One location


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