Garnishment Administrator Ii

7 months ago

Noida Uttar Pradesh, India UKG (Ultimate Kronos Group) Full time

**Company Overview**:
Here at UKG, our purpose is people. Our HR, payroll, and workforce management solutions help organizations unlock happier outcomes for all. And our U Krewers, who build those solutions and support our business, are talented, collaborative, and innovative problem-solvers. We strive to create a culture of belonging and an employee experience that empowers our people - both at work and at home. Our benefits show that we care about the whole you, from adoption and surrogacy assistance to tuition reimbursement and wellness programs. Our employee resource groups provide a welcoming place to land, learn, and connect with those who share your passions and interests. What are you waiting for?

**Description & Qualifications**:
Description

Job Summary:
The Garnishment Specialist II International is responsible for providing world class support and timely processing of assigned Garnishment Cases for UKG Inc.’s customers who utilize our Garnishment Administration and Disbursement product offering. The key responsibilities are to accurately process garnishment withholding orders to ensure compliance. This includes following the jurisdiction requirements and our standard processes to set up payroll deductions and written responses as required to the agencies and courts.
Primary/Essential Duties and Key Responsibilities:

- Ability to recognize and categorize orders for all garnishment types
- Performs accurate and timely payroll transactions related to garnishments to include set-up, data entry, garnishment interpretation and updating deductions data according to established timelines, standards and procedures for garnishment types including but not limited to:

- Child Support
- Releases
- Tax Levy’s
- Student Loans
- Bankruptcies
- Balance Updates
- Return to Customer (Tax or Legal doc)
- Verify Income / Medical Support
- Provides accurate and timely written answers to garnishment and/or court notices as required within prescribed time limits
- Ability to effectively examine and reconcile garnishments
- Respond timely and accurately to internal contacts concerning garnishment deductions
- Follows the established process to ensure delivery in compliance for each required mailing
- Escalates non-routine inquiries and issues to Garnishment Specialist III INTL, Team Lead and Garnishment Manager
- Effectively use appropriate resources which include including process documentation and our compliance reference ‘Complete Guide to Federal & State Garnishments’, - Garnishment Specialist III INTL,Team Lead, Manager
- Attends and Actively participates in all scheduled Select Service Group, Garnishment Department and POD Team meetings and reviews recordings for any missed due to time off or other unavoidable conflicts
- Stays current and adheres to federal and state guidelines when handling garnishment orders
- Assists with garnishment set-up for new client implementations as requested
- Being flexible and adapting to process improvements and changes and making suggestions to improve standard processes
- Being a team player always remembering that all clients are our clients
- Other Special projects or tasks assigned by Management.

**Qualifications**:
1-3 years of overall experience out of which 1+ years of experience in HCM industry domain experience (US payroll/ Tax / Benefits / Garnishments etc)
- Knowledge of interpreting, entering and answering withholding orders
- Knowledge of multi-state garnishment laws
- Must be able to manage assigned work in an organized, proactive and independent manner to meet all required time frames and commitments
- Excellent analytical ability within a high transaction volume environment
- 1-3 years’ experience with handling a large volume of garnishments in a payroll processing environment
- Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
- Demonstrated ability to calculate figures and amounts such as discounts, interest, commissions, and percentages
- Assists with related special projects as required
- Overtime may be required during any calendar quarter

**EEO Statement**:
**Equal Opportunity Employer**

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.

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