System Administrator II

1 week ago

Noida, Uttar Pradesh, India Stefanini North America and APAC Full time

Position Overview:

The JAMF II role involves providing support that encompasses Server Management and Upgrades (On-Prem), Application packaging and deployment, along with hands-on experience in both On-Prem and On-Cloud JAMF instances.

Key Responsibilities:

  • Provide JAMF Administrator support, including Server Management and Upgrades (On-Prem).
  • Gain hands-on experience with both On-Prem and On-Cloud JAMF instances.
  • Manage macOS upgrades through scripting and imaging.
  • Handle application packaging and deployment.
  • Oversee patch management.
  • Replicate Distribution Points.
  • Generate reports using custom queries.
  • Demonstrate an advanced understanding of Patch Management and the creation/implementation of policies.
  • Create custom Mac policies based on client requirements.
  • Manage and deploy VPN applications using customized policies and injected server details.
  • Oversee the management and deployment of security software through customized policies.
  • Integrate MS Intune/Conditional Access.
  • Possess an advanced understanding of configuration profiles, including PPPC, custom profiles for security applications, and enterprise Wi-Fi.
  • Have knowledge of bash scripting.
  • Display extensive experience with macOS and iOS devices.
  • Manage and implement Apple Business Manager (DEP/VPP).
  • Facilitate the Automated Device Enrollment process.
  • Handle Extension Attributes and the pre-stage enrollment process.
  • Create smart groups using custom queries and static groups.
  • Knowledge of JAMF Connect and JAMF Protect implementation and management is a plus.
  • Demonstrate the ability to multitask and meet deadlines.
  • Be flexible in working across different time zones.
  • Collaborate effectively with teams across various time zones and cultures.
  • Troubleshoot various operating systems effectively.
  • Provide user support through various communication methods (phone, email, instant messaging).
  • Manage incidents, track issues, and provide solutions related to the engineered solution.
  • Design and implement enterprise solutions for clients, including server support.
  • Offer recommendations for automation and modern endpoint management strategies.
  • Assist in managing the client computing environment, including design, implementation, customization, and build processes.

Soft Skills:

  • Excellent communication and interpersonal skills.
  • Strong analytical and problem-solving capabilities, with a keen attention to detail.
  • Ability to excel in a fast-paced, dynamic environment while effectively managing multiple priorities.

Qualifications:

  • Bachelor's degree in computer science, Information Technology, or a related field (or equivalent experience).
  • At least 3 years of relevant experience.

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