Client Servicing
3 weeks ago
**Job Title**:Client Servicing cum Sales Executive
**Company**:Advertising agency
**Location**:Belapur
**Experience**: 1-3 years
We are seeking a dynamic and proactive Client Servicing cum Sales Executive to join our fast-paced advertising agency. This role involves a blend of client management and sales responsibilities, where you will be responsible for building strong relationships with clients while also driving revenue growth through effective sales strategies.
**Responsibilities**:
- Client Servicing:
- Act as the main point of contact for assigned clients, understanding their needs, objectives, and preferences.
- Develop a deep understanding of clients' businesses, industries, and competitors to provide strategic guidance and solutions.
- Coordinate with internal teams (creative, production, media planning, etc.) to ensure timely and successful delivery of projects.
- Proactively address client concerns, resolving issues, and managing expectations to ensure high client satisfaction.
- Regularly communicate with clients to provide updates, gather feedback, and identify opportunities for upselling or cross-selling.
- Sales:
- Identify and prospect potential clients through various channels, including cold calling, networking, and referrals.
- Conduct thorough research to understand prospects' businesses, needs, and pain points, customizing sales pitches and proposals accordingly.
- Present agency services and capabilities to prospects, highlighting unique selling points and value propositions.
- Negotiate contracts, pricing, and terms with clients to maximize revenue while maintaining profitability.
- Meet or exceed sales targets and quotas, consistently driving revenue growth for the agency.
- Maintain accurate records of sales activities, client interactions, and pipeline in CRM software.
- Relationship Building:
- Cultivate and nurture long-term relationships with existing clients, becoming a trusted advisor and strategic partner.
- Leverage strong interpersonal skills to build rapport and credibility with clients, understanding their evolving needs and objectives.
- Stay informed about industry trends, market developments, and competitors' activities to anticipate client needs and provide proactive recommendations.
- Collaborate with the creative and strategy teams to develop innovative solutions and campaigns that align with clients' goals and objectives.
**Salary**: ₹15,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- Client servicing: 1 year (preferred)
Ability to Relocate:
- Navi Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8452950795
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