ERP Implementation Executive
6 months ago
About Us:VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. Introduction to Role:As an ERP Implementation Executive, you will support customers as they transition from sales prospects to active users of your products. You will be focusing on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business. What will you do:
- The ERP Implementation specialist will serve as the main point of contact for clients when our software and services are being Implemented or Deployed.
- Basic Job role includes recognizing the customer needs, to configure the software and implementing the product on time by providing user training.
- Conducting on-site visit to client locations for hands-on implementation, system configuration, and support.
- Become a trusted advisor for assigned customers on the implementation team.
- Provide detailed feedback and reviews for implementation handoff to the Customer Success Team.
- Enter setup information to configure the demo and production settings.
- Update and maintain customer cloud supported products environments as needed
- Assisting the client with system testing prior going live.
- Reviewing the proposed solution and to ensure that the project is in alignment with company's needs.
- To offer product solutions to customer pain points, and find opportunities to expand business.
- Must check in with customers regularly to develop an open line of communication, so concerns can be promptly heard and addressed.
What you will bring:
- Having 1+ years of experience as a Product/Software Demonstrator or Product Implementer.
- The capacity to work individually and to think out of the box.
- Client Relationship Management skills (Patience, Active Listening, Solution Centric Approach)
- Excellent communication skills.
Pay: ₹300,000.00 - ₹400,000.00 per year
**Benefits**:
- Flexible schedule
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- Commission pay
- Yearly bonus
**Education**:
- Bachelor's (preferred)
Work Location: In person
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ERP Implementation Executive
6 months ago
Ahmedabad, Gujarat, India VasyERP Solutions Full time**About Us**: VasyERP (Funded by Reliance Industries) is an Ahmedabad situated young start-up working into cloud-based ERP products. We design and develop ERP & point of sale (POS) platforms for manufacturing and retail industries in India and internationally. **Introduction to Role**: As an ERP Implementation Executive, you will support customers as they...
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Ahmedabad, Gujarat, India VasyERP (Funded by Reliance Industries) Full time**Introduction to Role**: As an ERP Implementation Executive, you will support customers as they transition from sales prospects to active users of your products. You will be focusing on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business. **What will...
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