ERP Implementation
6 months ago
**Introduction to Role**:
As an ERP Implementation Executive, you will support customers as they transition from sales prospects to active users of your products. You will be focusing on customer loyalty and building close long-term client relationships, and often stay with the same customers as long as they continue to work with your business.
**What will you do**:
- The ERP Implementation specialist will serve as the main point of contact for clients when our software and services are being Implemented or Deployed.
- Basic Job role includes recognizing the customer needs, to configure the software and implementing the product on time by providing user training.
- Conducting on-site visit to client locations for hands-on implementation, system configuration, and support.
- Become a trusted advisor for assigned customers on the implementation team.
- Provide detailed feedback and reviews for implementation handoff to the Customer Success Team.
- Enter setup information to configure the demo and production settings.
- Update and maintain customer cloud supported products environments as needed
- Assisting the client with system testing prior going live.
- Reviewing the proposed solution and to ensure that the project is in alignment with company's needs.
- To offer product solutions to customer pain points, and find opportunities to expand business.
- Must check in with customers regularly to develop an open line of communication, so concerns can be promptly heard and addressed.
**What you will bring**:
- Having 1+ years of experience as a Product/Software Demonstrator or Product Implementer.
- The capacity to work individually and to think out of the box.
- Client Relationship Management skills (Patience, Active Listening, Solution Centric Approach)
- Excellent communication skills.
Pay: ₹15,000.00 - ₹25,000.00 per month
**Experience**:
- total work: 1 year (required)
Work Location: In person
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