IT Support
2 months ago
Ø Hardware and software installation, configuration & troubleshooting.
Ø Monitoring and maintaining information technology systems and services.
Ø Responsible for working with different systems, software, and hardware and follow standard procedures to escalate unresolved issues to appropriate internal departments.
Ø Provide prompt and accurate feedback to users, ensure proper recording and closure of all issues and prepare accurate and timely reports
Ø Create, Maintain and Update all the IT help desk-related documents.
Ø Responsible for allocation of Assets & Software to the users, maintaining Inventory files & records, keep track of all the assets for their movement & allocations.
Ø Develop, execute and follow IT operational policies, standards and work instructions for user support.
Ø Resolve helpdesk service calls using documented procedures.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹15,000.00 - ₹20,000.00 per month
**Benefits**:
- Provident Fund
Day range:
- Monday to Friday
Shift:
- Day shift
**Speak with the employer**
+91 9619598528
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