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Client Relationship Executive- It
2 months ago
Responsibilities
- Build relationships with key employees among National/ International Clients.
- Create plans to address National/ International clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with National/ International client to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help Business Development team up-sell or cross-sell services
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain Clients
- Set sales and revenue targets and work diligently to meet them
**Skills**:
- Proven experience as a Client Relations Manager or Relationship Manager
- Proven track record of meeting and exceeding targets
*
- Background in IT Client service/ Handling ; IT industry knowledge is a plus
- A client-oriented attitude
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team
**Job Types**: Full-time, Regular / Permanent
**Salary**: Up to ₹400,000.00 per year
**Benefits**:
- Food provided
- Leave encashment
Schedule:
- Day shift
- Morning shift
Supplemental pay types:
- Overtime pay
- Shift allowance
- Yearly bonus
Ability to commute/relocate:
- Surat, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- IT: 1 year (preferred)
- Client Relationship: 1 year (preferred)
- Abroad Client Handling: 1 year (preferred)
**Speak with the employer**
+91 6352011266
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