Telesales Executive

2 weeks ago


Ashok Nagar Chennai Tamil Nadu, India HAPPY HOLIDAYS INDIA PRIVATE LIMITED Full time

**Objectives of this role**
- Handle all inbound calls and inquiries by the client and getting the relevant details.
- Understand customer psyche and record both successful and unsuccessful sales methods
- Improve organisational efficiency through diligent observation skills as a telecaller
- Help the company grow by finding opportunities in customer requirements
- Resolve complaints, provide solutions and follow up with customers

**Responsibilities**
- Provide customisation for the client trips
- Foster relationships with existing clients, and build a rapport with potential clients
- Make reports and documentation based on conversations that took place during telecalling
- Report the analysis and observation to the team lead
- Adhere to organisational guidelines and methodology while telecalling
- Generate sales by making cold calls to active or old clients

**Required skills and qualifications**
- Bachelor’s degree or high school diploma
- Strong communication skills and command of the English language
- Previous experience in a telecaller job or similar role
- Data entry skills to complement the telecalling work
- Ability to close sales through the right negotiation skills

**Preferred skills and qualifications**
- Research skills for telecalling and reaching out to new clientele
- Proven track record of being a telecaller and conducting telesales
- Ability to switch the communication style based on social cues and conversational hints
- Ability to converse in Hindi is an added advantage.

**Salary**: ₹21,000.00 - ₹40,000.00 per month

Schedule:

- Day shift

Ability to Commute:

- Ashok Nagar, Chennai, Tamil Nadu (required)

Ability to Relocate:

- Ashok Nagar, Chennai, Tamil Nadu: Relocate before starting work (required)

Work Location: In person


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