Destination Expert in Travel Sales
4 months ago
We are seeking a knowledgeable and experienced travel consultant at Luxury World Tours who can advise, plan and manage our client’s travel itineraries.
As a travel consultant, you must communicate efficiently to understand each client’s needs, time and budget constraints — and arrange customized travel options accordingly. You would research and recommend flights, hotels, sightseeing options (domestic/international) and other travel-related services to the clients. Your ability to monitor and handle any concerns or issues relating to the client’s travel within a short interval will be critical for this position.
**Objectives of this role**
- Managing, planning and assisting with clients’ travel preferences and creating a tailored itinerary based on their budgets.
- Organizing end-to-end services like booking tickets, accommodation, medical needs, travel, and transportation.
- Documenting and maintaining records of clients’ payments, invoices, and other travel-related bookings in a timely and accurate manner.
- Staying updated by attending seminars or conferences about the latest travel-related trends, regulations and safety measures to provide informed recommendations.
**Your tasks**
- Research all information regarding weather conditions, local customs, language, currency, and events to make the journey enjoyable.
- Provide exceptional client service with planning and booking business/leisure trips.
- Maintain relationships with clients, vendors, travel partners, and other stakeholders.
- Communicate with clients via phone, mail, or in person about the travel itineraries and address any concerns or questions they may have during or after their trip.
- Educate the clients regarding the cancellation policy, refunds or any penalties.
- Research and negotiate with travel vendors for the best possible rates and packages.
- Prepare marketing and promotional methods to sell tour itinerary packages.
- Stay informed about travel trends, regulations and industry-related news to offer the best possible service.
**Required skills and qualifications**
- A graduate degree in hospitality, travel or a related field.
- Prior experience as a travel consultant, travel agent, or similar role with an exceptional customer service record.
- Meticulous planner with attention to detail with bookings, payments or other travel-related requirements.
- Excellent communication and managing skills to build and maintain client relationships.
- Proficiency in research and writing (local and international travel arrangements).
- Ability to work under tight deadlines and manage multiple client bookings.
- Proficiency in English, Hindi, French and any other language (local and/or international).
- Expertise in specific types of travel, such as adventurous, luxury, or corporate travel.
**Preferred skills and qualifications**
- Experience with travel booking software like Sabre, Amadeus, or Travelport.
- Relevant certifications like IATA/UFTAA (International Air Transport Association/United Federation of Travel Agents’ Associations), TAAI (Travel Agents Association of India), or IITC (The International Institute of Travel).
- Knowledge of additional languages: Dutch, German, Italian, Chinese, and/or Japanese (for international travels); Kannada, Telugu, Bengali, Gujarati, and/or Punjabi (for domestic trips).
- Passion for travel and customer service.
- Job Role : Destination Expert In Travel Sales
- Location : Indiranagar
- salary : 18k to 20k
- 1 to 2 years of experience
Schedule:
- Day shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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