Tele Calling Process Associate
2 weeks ago
Job Role: Tele calling Process Associate
Key Skills and Responsibility:
1. Customer communication
Call or in for/from clients or clients.
Engage in a professional and courteous manner to address questions, promote products/services, or resolve problems.
2. Lead generation and change
Identify potential customers and explain offers.
Turn leads into sales by enticing and effectively handling customer objections.
3. Maintenance of records
Record call data, including customer comments, follow-up needs, and any sales made.
Update the relevant CRM system or software consistently.
4. Problem solving
Solve customer problems and provide appropriate solutions within a specific timeframe.
If necessary, send strong feedback to senior management.
5. Achieving a goal
Meet daily, weekly, or monthly performance goals for calls, sales, or customer satisfaction.
6. What they follow
Follow up with prospective customers to maintain contact and close deals.
Nurture relationships with existing customers to ensure retention and satisfaction.
7. Production skills
Stay updated on product/service features, pricing, and company policies to satisfy curiosity with confidence.
8. Compliance and professionalism
Follow company policies, procedures, and data privacy policies.
Maintain a professional and positive tone in all communications.
9. Conversation
Partner with sales, marketing and customer service teams to align strategies and share information from calls.
10. Collection of feedback
Collect customer feedback to identify areas of improvement and report findings to management.
Skills Required:
Excellent communication and interpersonal skills.
problem solving and persuasion.
Computers are especially good at writing Generally, some of the primary responsibilities of a teleworker are as follows.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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