Advisor, Insurance

4 weeks ago


Bengaluru Karnataka, India PhonePe Full time

**About PhonePe Group**:
PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services.

**Culture**

At PhonePe, we take extra care to make sure you give your best at work, Everyday And creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country and executing on your dreams with purpose and speed, join us

**About the role**:
We are looking for specialists for the Inhouse Customer Experience team. As a specialist, your primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience.

In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly.

One will contribute to consistently better and streamline the support systems by flagging patterns to always optimize for better customer experience

**Responsibilities**:

- Act with integrity & think customer-first in every interaction
- Handle basic PhonePe account and transaction related queries
- Ability to flex between phone & data channels
- Follow specified process guidelines to bring about resolution
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Escalate appropriately taking support from relevant teams to resolve customer issues
- Recommend process improvements
- Engage & Educate customers so they’re able to leverage PhonePe to the fullest
- Have excellent written and verbal communications
- Have good learnability
- Be an active listener and deal well with objection
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Be a team player, flexible and open to feedback
- Ability to multitask, prioritise, and manage time effectively
- Should be able to speak in English and Hindi
- Graduation (10+2+3) is Mandatory
- 0 - 2 years of work experience in a customer facing role
- Multilingual skills (spoken + written) in South Indian languages are preferred

**Other Benefits**:

- Your lunch is on us
- 5 day working week (2 rotational week off)

**PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles)**
- **Insurance Benefits - **Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- **Wellness Program -** Employee Assistance Program, Onsite Medical Center, Emergency Support System
- **Parental Support - **Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- **Mobility Benefits - **Relocation benefits, Transfer Support Policy, Travel Policy
- **Retirement Benefits - **Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- **Other Benefits - **Higher Education Assistance, Car Lease, Salary Advance Policy

**_Working at PhonePe is a rewarding experience Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe _**_on our blog_**_._


  • Insurance Advisor

    4 weeks ago


    Bengaluru, India Ditto Insurance Full time

    **Ditto has two advisory teams, namely Team Bliss and Team Falcon.** **Team Bliss**'s role involves spending ~40% of the advisor's time communicating with users through direct calls, while the remaining time is spent on WhatsApp. This team is ideal for individuals seeking flexibility in their work schedule, with two shifts available - 12pm to 9pm and 2pm to...

  • Insurance Advisor

    4 weeks ago


    Bengaluru, Karnataka, India Tata Motors Full time

    Insurance Agent/Advisor | Insurance Claims Specialist | Recovery Cum Insurance Executive | insurance operation executive | insurance officer | Claims examiner | Claims processor | Vehicle insurance executive | Claims analyst | Claims representative | insurance manager **Salary**: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Provident...

  • Insurance Advisor

    4 weeks ago


    Bengaluru, India SBI LIFE Full time

    SBI Life currently hiring Insurance Advisor job in Bangalore to get business expansion across the Karnataka state. **Job Types**: Full-time, Part-time, Freelance Part-time hours: 48 per week **Salary**: ₹25,000.00 - ₹50,000.00 per month **Benefits**: - Flexible schedule - Health insurance - Life insurance Schedule: - Day shift - Morning shift -...

  • Financial Advisor

    7 days ago


    Bengaluru, India Max life insurance Full time

    This role of a Financial Advisor expects the following from you: 1. Advise regarding financial goals in life. 2. Planning financial goals and mile stones for customers. 3. Customizing the financial future as per the customer preference and income. 4. Thorough knowledge of the solutions we have for the customers(Training will be provided) This is a...

  • Financial Advisor

    4 weeks ago


    Bengaluru, Karnataka, India Max life insurance Full time

    Full Job Description Handling Life insurance Term insurance **Job Types**: Part-time Doctor Health agent also eligible General insurance Mutual fund agent Eligible Self employed. Eligible House wife Eligible Home loan execut College lectures Doctor Dentist Doctor Retired Bank branch manager retired Age limit 30 to 65 **Benefits**: Work from...

  • Financial Advisor

    4 weeks ago


    Bengaluru, Karnataka, India Max life insurance Full time

    35 to 59 Eligible (AGE LIMITED) Full Job Description Handling Life insurance Term insurance **Job Types**: Part-time work from Home Doctor Health agent also eligible General insurance Mutual fund agent Eligible Self employed. Eligible House wife Eligible Home loan executive College lectures Doctor Dentist Doctor Retired Bank branch manager...

  • Financial Advisor

    1 week ago


    Bengaluru, Karnataka, India Max life insurance Full time

    35 to 59 Eligible (AGE LIMITED) Full Job Description Handling Life insurance Term insurance **Job Types**: Part-time work from Home NRI Doctor Health agent also eligible General insurance Mutual fund agent Eligible Self employed. Eligible House wife Eligible Home loan executive College lectures Doctor Dentist Doctor Retired Bank branch manager...

  • Financial Advisor

    4 weeks ago


    Bengaluru, Karnataka, India Max life insurance Full time

    35 to 59 Eligible (AGE LIMITED) Full Job Description Handling Life insurance Term insurance **Job Types**: Part-time work from Home NRI Doctor Health agent also eligible General insurance Mutual fund agent Eligible Self employed. Eligible House wife Eligible Home loan executive College lectures Doctor Dentist Doctor Retired Bank branch manager...

  • Financial Advisor

    4 weeks ago


    Bengaluru, India Max life insurance Full time

    A financial advisor is a professional who gives advice about managing your money to reach financial goals.They help clients achieve their financial goals by offering financial products and services, researching and pursuing investment opportunities, and creating financial plans based on their clients’ objectives, risk tolerance, income, expenses, assets,...

  • Beauty Advisor

    4 weeks ago


    Bengaluru, Karnataka, India IncNut Lifestyle Retail Pvt Ltd (Vedix) Full time

    We are looking for a Beauty Advisor to offer personalized services to our customers to help them choose the right cosmetics. Ultimately, you will help achieve our sales quotas while promoting our beauty products to clients. **Responsibilities**: Greet customers upon their arrival Demonstrate proper use of makeup and skin care products Cross-sell beauty...

  • Financial Advisor

    7 days ago


    Bengaluru, Karnataka, India MAX LIFE INSURANCE COMPANY Full time

    A Financial Adviser assesses clients’ financial situations, offers strategic advice on various financial products and services, and develops personalized financial plans. They guide clients towards profitable and secure financial decisions, cultivate client relationships, and stay updated on industry trends. They also network, generate leads, and sell...

  • Financial Advisor

    4 weeks ago


    Bengaluru, India Adyaa Global Enterprise Full time

    **Job Description: Financial Advisor - Multiple Openings** **Join Our Team as a Financial Advisor & future Leader in the Thriving Life Insurance Sector!** Are you ready to embark on a fulfilling career as a Financial Advisor? Do you possess the skills and passion to make a positive impact on people's financial well-being? If you have what it takes to excel...


  • Bengaluru, Karnataka, India timesjobs Full time

    1. Achieve branch targets through monthly initiative launches and driveBuilding and maintaining excellent relationships with the partner bank officials at the Branch levelPromoting sales and achieving targets set by the company in respect of new business, renewal persistency and promoting company's brand image within the given cluster of branchesHe will be...


  • Bengaluru, Karnataka, India ManpowerGroup Full time

    Greetings from Manpower Group!! Please find below the required JD for beauty advisor, - Greet customers with warm and welcoming attitude, providing excellent customer services. - Listen attentively to customer’s preferences and understands the desire of customer’s fragrance needs. - develop a deep understanding of our perfume brand and help customers...

  • Service Advisor

    4 weeks ago


    Bengaluru, India Surya Nissan Full time

    **Job brief** We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...

  • Insurance Advisor

    4 weeks ago


    Bengaluru, India INSURE BLR Full time

    we are the authorized channel for TATA AIG GIC. Its basically a tele calling work, we need to sell the car insurance policy by giving the brief about the product detail. **Job Types**: Full-time, Fresher **Salary**: ₹12,500.00 - ₹25,000.00 per month Schedule: - Fixed shift - Monday to Friday Supplemental pay types: - Performance bonus - Quarterly...

  • Bodyshop Advisor

    4 weeks ago


    Bengaluru, India Surya Nissan Full time

    An automotive body advisor's responsibilities include: - Advising customers on appropriate service and repair requirements - Liaising with insurance companies for motor claims - Providing estimates for insurance claims - Monitoring job progress and updating customers on repair status - Inspecting all vehicles for body work - Informing customers if work is...

  • Call Centre Advisor

    4 weeks ago


    Bengaluru, Karnataka, India Offical One Clickk Solution Full time

    Position:Call Center Advisor. Eligibility: Undergraduate/Graduate Freshers Experienced both can apply. Good with English communication skills. **Salary**: 15,000-25,000 ctc Shift: Male Day rotational. Day shift for females. Work Location: Banglore. **Job Types**: Full-time, Permanent, Fresher **Job Types**: Full-time, Permanent, Fresher **Salary**:...

  • Service Advisor

    4 weeks ago


    Electronic City, Bengaluru, Karnataka, India Ahmnis HR Solutions Full time

    **Job brief** We are looking for a Service Advisor to join our team and act as a liaison between our customers and our Service Technicians. Service Advisor responsibilities include greeting customers, listening to their needs and scheduling appointments as needed. They may also include setting up loaner cars and verifying insurance before maintenance is...


  • Bengaluru, Karnataka, India Deutsche Bank Full time

    **Private Banking Advisor**: **Job ID**:R0323046**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2024-04-18**Location**:Bangalore**Position Overview**: **Job Title**:Private Banking Advisor** **Location: Bangalore, India** **Role Description** Branch Banking is the liability business for Deutsche Bank present in 17 locations across...