Chat Support Executive
5 months ago
**Responsibilities**:
- **To Analyze clients requirements.**:
- **Ownership of client issues and resolving them on a priority.**:
- **Multi-Tasking skills.**:
- **Good Decision-Making skills.**:
- **Good Proficiency in English and other regional languages.**:
- **Flexible to work on a shift basis.**
**Qualifications**:
- **Experience as a Customer Support Specialist or similar CS role for at least 1 year.**:
- **Graduation is Mandatory (10+ three years of diploma can also apply).**:
- **Experience using help desk software and remote support tools.**:
- **Understanding of how CRM systems work.**:
- **Excellent communication and problem-solving skills.**:
- **Multi-tasking abilities.**:
- **Patience when handling tough cases.**:
- **Languages-English.**
**Skills Required**:
- **Freshers with strong customer focus.**:
- **Basic knowledge of computers
- MS Office.**:
- **Self-motivated and a good team player.**:
- **Should be flexible for Rotational day shifts.**:
- **Flexible to work in any shifts round the clock /6 days.**:
- **Any customer service experience/BPO experience.**
**Shift Rotational 6 days of working1 day rotational week off.**
**Salary**: From ₹15,000.00 per month
Schedule:
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
Shift availability:
- Day Shift (preferred)
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