Contact Center Voice Agent- International Outbound
2 months ago
He/She will be responsible for making and receiving outbound/inbound calls
- Managing large amounts of inbound and outbound calls in a timely manner
- Following the provided “scripts” when handling different topics
- Will strive towards going beyond the assigned target and achieve best possible conversion rate
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our CRM Database by documenting everything
Requirement
- Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written communication Skills
- Versant 6 Certified
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively
**Educational Qualification Requirement**
- Minimum Graduate in any stream
**Desired Experience**
- 2 Years of International Outbound Sales experience (US)
- Prior experience in Health Care or Mass Tort Domain
**Salary**: ₹40,000.00 - ₹70,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Night shift
- Rotational shift
Supplemental pay types:
- Shift allowance
- Yearly bonus
**Speak with the employer**
+91 9154149922
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