Body Shop Advisor

3 weeks ago


Chennai Tamil Nadu, India DJH Renault Full time

**Body Shop Advisor Job Description**

A Body Shop Advisor is a key professional in automotive repair shops, specializing in customer service and coordination of repair tasks. This blog post will explore the job description, responsibilities, and necessary skills for a Body Shop Advisor.

**Job Brief**
- Providing customer service and guidance on repair processes.
- Coordinating with technicians and customers to facilitate vehicle repairs.
- Managing scheduling, quotes, and billing for body shop services.

**Responsibilities**
- Communicating effectively with customers about repair needs and status updates.
- Preparing accurate cost estimates for body work and repairs.
- Scheduling appointments and managing repair timelines.
- Ensuring customer satisfaction through follow-up after completion of services.
- Keeping records of repair orders, invoices, and customer interactions.

**Requirements and Skills**
- Experience in customer service, preferably in an automotive setting.
- Knowledge of body shop operations and vehicle repair processes.
- Strong communication and organizational skills.
- Ability to work efficiently in a fast-paced environment.
- Proficiency in relevant software for scheduling and billing.

**Conclusion**

Body Shop Advisors are essential in bridging the gap between customers and technical repair services, ensuring effective communication and a high standard of customer care in the automotive repair industry.

Pay: ₹18,000.00 - ₹28,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person


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