Bodyshop Advisor- Tata Motors Dealership
2 months ago
**Body Shop Service Advisor Roles and Responsibilities**
The main responsibilities of the role will include (but not be limited to):
- Receiving customer vehicles for service and repair jobs and raising repair orders on internal system with regards to the Bodyshop
- Providing detailed explanations and technical justifications for additional repairs with cost estimates and approval from customers
- Regularly following up with workshop controllers and technicians on vehicle status, updating customers regularly on progress and ensuring delivery of vehicles within proposed timeframe
- Raising Warranty approvals and service orders
- Raising special orders for parts not available and following up to keep customer informed
- Preparing invoices on internal systems and arranging for active delivery of vehicles
- Following up payments of credit customers and ensuring collection within stipulated time
- Regularly monitoring orders raised and ensuring timely billing
- Conducting post service follow up to ensure customer satisfaction.
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹23,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Experience**:
- total work: 2 years (required)
Work Location: In person
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