Reservation Executive

4 days ago

Palghat, India Miletia Guide Solutions PVT LTD Full time

Hiring for 4 star hotel group

**Location : Coimbatore**

**Minimum 1 to 2 years of experience as front office /Guest relation / Rreservation in Hotel/ Resort industry**

**Salary depends on experience**

**Food and accommodation provided**
- Welcome guests during check-inand giving a found farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivalsand departures.
- Coordinatingand multi-tasking job duties in a busy environment.
- Should possess detailed information about the Hotel, city as well as the competition.
- Detailed information regarding arrivals and room requirements.
- Have up to date information on daily room occupancy
- Providing excellent customer service as per hotel standards.
- Greeting guests as they enter and exit the hotel.
- Providing information regarding the Hotel, town attractions, activities etc.
- Check on VIP reservations, complete their pre-registration formalities.
- Allocate rooms to all arriving guests.
- Maintain up-to date information on room rates, current promotions, offers and packages
- Maintain all guest foliosin the manner instructed and type out necessary guest likes and dislikes to the appropriate fields on the profile.
- Co-ordinate with housekeepingfor clearing of rooms.
- Collect Guest feedback during guest departure along with his likes and dislikes.
- Perform basic cashieractivities as and when required.
- Maintain guest lockers for safe custody.
- Ensure that all check-ins and check-outsare handled smoothly without unnecessary delay or discomfort to any guest.
- Give proper and complete handover to the next shift
- Should be able to handle all guests without bias or prejudice.
- Follow the house rules and policies laid down by the management.
- Adhere to strict staff grooming and hygienestandards.
- Consciously and continuously strive to better his/ her skills and increase his/ her knowledge.
- Good command of the English language is essential, both written and verbal
- Must possess strong organization time management skills, attention to detail.
- Must be guest service focused and a team player.
- Positive attitude and outgoing personality is essential.
- Must be able to work shifts - days, evenings, weekends and holidays.
- Ability to relate well to Hotel guests and employees.
- Professional in demeanour and presentation.
- Personable, enthusiastic, self-motivated and able to work independently.
- Observant, discriminating and detail-oriented
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Strong interpersonal and organizational skills.
- Able to work morning, evening, weekend, holiday, and overnight shifts.

**PREREQUISITES**:
Good guest interaction skills.

Good listening skills.

Sound decision making.

Good interpersonal and communication skills.

Leadership/People management.

**Salary**: From ₹12,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Morning shift

Ability to commute/relocate:

- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Hotel / Resort total work: 1 year (preferred)

  • Reservation Executive

    7 months ago

    Palghat, India Distrikt9 Hotels & Resorts Full time

    1. Provides prompt, courteous and efficient service to all guests, so as to achieve a high level of guest satisfaction. 2. Directs and coordinates hotel reservation activities for Tour Operators, Travel Agents and direct guests. 3. Maintain detailed knowledge of all facilities and services offered by the hotel. 4. Reviews all hotel booking reports and...

  • Hotel Reservation Executive

    7 months ago

    Palghat, India Miletia Guide Solutions PVT LTD Full time

    Hiring for Reputed Resort / Hotel **Location : Coimbatore / Wayanad** **Minimum 1 to 2 years of experience in Reservation Department (Hotel/Resort industry background must )** **Salary depends on experience** **Food and accommodation provided** - Welcome guests during check-inand giving a found farewell to guest while checkout. - Handling guest...

  • Operation Executive

    6 months ago

    Palghat, India ATHIDHYS TRAVEL AND TOURISM Full time

    **Job Title: Operation Executive** **Job Overview**: A Operation Executive is responsible for planning, organizing, and executing travel itineraries for individuals or groups. As a Operation Executive, you will be responsible for coordinating and managing all aspects of travel arrangements for clients, ensuring a smooth and enjoyable experience. This role...

  • Operation Executive

    7 months ago

    Palghat, India ATHIDHYS TRAVEL AND TOURISM Full time

    **Job Title: Operation Executive** **Job Overview**: A Operation Executive is responsible for planning, organizing, and executing travel itineraries for individuals or groups. As a Operation Executive, you will be responsible for coordinating and managing all aspects of travel arrangements for clients, ensuring a smooth and enjoyable experience. This role...

  • Tour Executive

    7 months ago

    Palghat, India ATHIDHYS TRAVEL AND TOURISM Full time

    **Job Title: Tour Executive** **Job Overview**: A Tour Executive is responsible for planning, organizing, and executing travel itineraries for individuals or groups. As a Tour Executive, you will be responsible for coordinating and managing all aspects of travel arrangements for clients, ensuring a smooth and enjoyable experience. This role involves...

  • Guest Relations Executive

    6 months ago

    Palghat, India HOTEL INDRAPRASTHA (Muthvelan Sons Private Limited). Full time

    Oversee all hotel operations - Ability to set the right image for the company’s brand among its audience. - Good Connection and strong guest relation skills. Facilitating HODs for the execution of all activities and functions by the management for optimizing revenue and smooth hotel operations. - Overseeing and managing the reservation department and...

  • Front Office Executive

    20 hours ago

    Palghat, India Kairali Ayurvedic Health Resort Pvt.Ltd Full time

    **Kairali Ayurvedic Health Resort is hiring Front Office Executive.** - **Greets the guests. As directed by the front office, performs special service for guest**: - **Follow up with guest regarding satisfation with guest related issues.**: - **Process all guest check in by confirming reservations, assigning room, issuing and activating romm key**: -...

  • Sales Advisor

    7 months ago

    Palghat, India Miletia Guide Solutions PVT LTD Full time

    Hiring For Reputed Hotel Female Sales Executive - **Location : Coimbatore**: - **Gender : Female**: - **Food and Accommodation Provided**: - **Qualification : Hotel Management / BBA / Sales & Marketing** - Make lists of potential clients and conduct surveys to identify customers actively seeking a hotel - Contact customers via calls or arranged meetings...

  • Tele Caller Executive

    7 months ago

    Palghat, India Optrotech Full time

    **Job Title: Multilingual Telecaller** **Overview**: As a Multilingual Telecaller, you will play a pivotal role in our company's success by effectively communicating with customers in various languages to provide exceptional service and support. Your proficiency in English, Malayalam, Hindi, and Tamil will enable you to engage with a diverse customer base,...