Desktop Support L1

1 month ago


Shivajinagar Pune Maharashtra, India Iron Systems Full time

**Date Posted**:

- 2/22/2024

**Job Function**:

- IT Support

**Location**:

- Shivajinagar Pune MH - IND

**Offered Salary**:

- Competitive

**Job Summary**:
As a Techforce Analyst you will analyze, troubleshoot and resolve incidents. The incidents and requests will vary from desktop to infrastructure related issues. This will involve performing on-site analysis and resolution of hardware and software problems. You will be providing outstanding IT customer service while being the day-to-day contact point between internal customers, management and vendors.
- **Required Skills/Experience**:

- Experience collaborating with various teams in a service-oriented environment with a strong customer success focus
- Experience troubleshooting issues, researching solutions, and problem-solving
- Ability to learn and adapt quickly to new technologies and business requirements in a fast-paced, dynamic global environment
- Ability to leverage attentive listening to understand the needs of the customer and empathize with them

**Bonus Skills/Experience**:

- Experience supporting various operating systems in an enterprise environment to include: macOS, Windows 10, Linux Ubuntu, iOS, and Android
- Experience supporting various hardware in an enterprise environment to include: laptops (Apple, Dell, and HP), desktops (Apple and HP), corporate-owned mobile devices (IOS/Android) along with standard peripherals, and hardware provisioning/imaging
- Experience supporting and troubleshooting corporate networks and remote user environment with LAN, WAN, and VPN implementations globally.
- Experience supporting and troubleshooting Active Directory related issues
- Experience with endpoint security tools (anti-virus/anti-spaM/Firewall/patching/two-factor authentication) Experience supporting conferencing solutions (Audio/Visual) Adherence to security policies and corporate best practices.
- Contribute to ensuring content accuracy and updating internal and customer support documentation as needed


  • Desktop Euc L1

    1 week ago


    Pune, Maharashtra, India Iron Systems Full time

    **Date Posted**: - 3/27/2024 **Job Function**: - IT Support **Location**: - Pune MH - IND **Offered Salary**: - Competitive **_Responsibilities:_** - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...

  • Desktop Euc L1

    1 week ago


    Pune, Maharashtra, India Iron Systems Full time

    **Date Posted**: - 4/23/2024 **Job Function**: - IT Support **Location**: - Pune MH - IND **Offered Salary**: - Competitive **_Responsibilities:_** - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...


  • Pune, Maharashtra, India systems plus Full time

    **Location: Pune** **Employment Type: full-time** **Designation: L1 Service Desk Support** **Job Details**: Primary Skills - Must have **2-3 years** of experience in IT Service Desk - Helpdesk - Excellent communication with skills like **Active listening, empathy, technical proficiency & professionalism** (both verbal and written) - In-depth Technical...


  • Pune, India Wipro Full time

    Hi Linkies, Experience: 1-3 Years Location-Chennai/Mumbai/Pune Skills-Desktop Support Engineer with good Communication skills. Max Budget-3.5 LPA to 3.8 LPA JD : EUC Support -DL2 1.Resource should have 6 months to 1 year experience 2.Troubleshooting and fixing laptop Desktop OS/email client printer/scanner/print queue related to L2 level issue. 3.Creating...

  • Desktop Euc L1 rh

    1 week ago


    Pune, Maharashtra, India Iron Systems Full time

    **Date Posted**: - 3/28/2024 **Job Function**: - IT Support **Location**: - Pune MH - IND **Offered Salary**: - Competitive **_Responsibilities:_** - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...

  • Desktop Euc L1 nw

    3 days ago


    Pune, Maharashtra, India Iron Systems Full time

    **Date Posted**: - 4/2/2024 **Job Function**: - IT Support **Location**: - Pune MH - IND **Offered Salary**: - Competitive **_Responsibilities:_** - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...


  • Pune, India Stralynn Consulting Services, Inc. Full time

    About Stralynn Stralynn is a rapid growth digital transformation start-up headquartered in San Jose, California, USA, with offices in Canada and India. We provide services of business technology assessments and business process transformations, scaling from simple to more mature enablement. We provide our customers, which include fortune 500 organizations,...


  • Pune, India Wipro Full time

    Hi Linkies,Experience: 1-3 YearsLocation-Chennai/Mumbai/PuneSkills-Desktop Support Engineer with good Communication skills.Max Budget-3.5 LPA to 3.8 LPAJD : EUC Support -DL21.Resource should have 6 months to 1 year experience2.Troubleshooting and fixing laptop Desktop OS/email client printer/scanner/print queue related to L2 level issue.3.Creating OS Images...


  • Pune, India Wipro Full time

    Hi Linkies,Experience: 1-3 YearsLocation-Chennai/Mumbai/PuneSkills-Desktop Support Engineer with good Communication skills.Max Budget-3.5 LPA to 3.8 LPAJD : EUC Support -DL21.Resource should have 6 months to 1 year experience2.Troubleshooting and fixing laptop Desktop OS/email client printer/scanner/print queue related to L2 level issue.3.Creating OS Images...

  • Peoplesoft L1 Support

    4 weeks ago


    Pune, Maharashtra, India Dassault Systèmes Full time

    **Job Description: Peoplesoft L1 Support** Imagine New Horizons We are seeking L1 Support Engineers, having experience in PeopleSoft Finance Domain, to work with our Digital Enterprise Solutions team. What will be your job / Challenges to be handled? As part of this team, you will be responsible for PeopleSoft L1 Support which includes supporting the end...


  • Pune, India Aricent Full time

    Profile : Desktop Support EngineerJob Description :- Handling all IT products like, Server, Lease line, Network, Firewall, PRI, etc.- Providing support and maintenance through the ticketing tool- IT Asset handling in entire and tracking with record for maintenance for Asset software- Knowledge of SonicWall Firewall- Configuring & troubleshooting Firewall,...

  • IT Support Executive

    1 month ago


    Nigdi, Pune, Maharashtra, India Manki Job Staffing Services Full time

    **Job Overview**: **IT Support executive (Desktop support)**: **Pune**: - Job Location:Nigdi - Experience:1-2 years - Salary: 15000 to 20000 - Job Type:Full Time - Work Location:Work From Office - No of vacancies:1 IT Support executive (Desktop support) Industry: - Hospital Location: - Nigdi, Pimpri-Chinchwad Salary Upto 20K Exp: - 1 to 4 years Job...

  • Desktop Euc L1

    2 hours ago


    Mumbai, Maharashtra, India Iron Systems Full time

    **Date Posted**: - 4/4/2024 **Job Function**: - Desktop Engineer **Location**: - Mumbai MH - IND **Offered Salary**: - Competitive **Job Purpose** 1.The Deskside Support technician is a representative at customer locations and will work closely with the client team to provide the required services. - 2.The Deskside Support Technician is a physical...


  • maharashtra, India Birlasoft Full time

    Job Title: Desktop Support EngineerLocation: Ratnagiri, MaharashtraExperience: 2-6 YearsJob Description:We are seeking a skilled Desktop Support Engineer to join our team and provide technical assistance and support for desktops, laptops, peripherals, and software applications used within our organization. The ideal candidate will possess a strong technical...

  • Deskside Support L1

    5 days ago


    Pune, India Iron Systems Full time

    **Date Posted**: - 8/21/2023 **Job Function**: - IT Support **Location**: - Pune MH - IND **Offered Salary**: - Competitive **_Responsibilities:_** - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and...

  • Desktop Support

    4 weeks ago


    Chembur, Mumbai, Maharashtra, India MNR Solutions Full time

    **We are hiring** Designation : Desktop Support Engineer(Technical lead) Location-Chembur,Mumbai - BE OR B.TECH(CS OR IT) without gap 2. Min 3 years’ experience in IT service(Desktop Support) 3.global certification in IT - Address user tickets regarding hardware, software and networking - Ask targeted questions to diagnose problems - Guide users with...


  • Kolkata,Jharkhand,Goa,Jamshedpur,Ranchi,Patna,Pune,Bangalore, India Aricent Full time

    Profile : Desktop Support EngineerJob Description :- Handling all IT products like, Server, Lease line, Network, Firewall, PRI, etc.- Providing support and maintenance through the ticketing tool- IT Asset handling in entire and tracking with record for maintenance for Asset software- Knowledge of SonicWall Firewall- Configuring & troubleshooting Firewall,...


  • Kolkata/Jharkhand/Goa/Jamshedpur/Ranchi/Patna/Pune/Bangalore, IN Aricent Full time

    Profile : Desktop Support EngineerJob Description :- Handling all IT products like, Server, Lease line, Network, Firewall, PRI, etc.- Providing support and maintenance through the ticketing tool- IT Asset handling in entire and tracking with record for maintenance for Asset software- Knowledge of SonicWall Firewall- Configuring & troubleshooting Firewall,...


  • pune, India Seven Consultancy Full time

    JOB DETAILS Desktop Support Engineer Job Description We are looking to hire a skilled desktop support engineer to assist our clients with computer hardware and software issues. You will be required to work on-site or via remote connection and assist with hardware installations, software upgrades, systems integrations, and basic IT-related issues.To...


  • Mumbai, Maharashtra, India BirlaSoft Full time

    Country/Region: IN- Requisition ID: 11602- Work Model: - Position Type: - Salary Range: - Location: INDIA - MUMBAI - BIRLASOFT OFFICE**Title**:Desktop Support-Shankarpalli**: - Description: - **_About Birlasoft:_** Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We...