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Cce (Customer Care Executive)
2 weeks ago
**Note - Only married female are required for this profile**
**Location
- Kirti Nagar**
**Jobs and responsibilities**
- maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
**Customer Service Representative Requirements**:
- 2-5 years experience in customer care process
- Comfortable using computer Experience working with customer support.
- should be familiar with MS excel and word.
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Health insurance
-
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