Internship-customer Support
2 weeks ago
**Job Description-**
- Understanding the product provided by the company thoroughly.
- Developing training lessons with service delivery systems.
- Resolving customer complaints and queries.
- Providing detailed information to customers about the product features and pricing.
- Maintaining records of each phone call and tickets resolved for future reference.
- Providing the new employees with training sessions for enhancing their skills.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
- Taking feedback from the customers and maintaining a list of features they demand and the bugs they report.
- Contributing the work to the products’s knowledge base.
- Maintaining a healthy relationship with the users and getting positive reviews.
Qualification.
- Any Graduate with experience in BPO.
- Excellent Verbal and Written Communication skills.
- Problem Solver, Reliable, Good Attitude.
**Job Type**: Internship
**Salary**: ₹5,000.00 per month
**Benefits**:
- Work from home
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
Work Location: Remote
**Speak with the employer**
+91 8928372581
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