Genesys Support

Company Description Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet. By partnering with both large and small players, we stay at the leading edge of...

Job Description : We are looking for a Genesys IVR Developer, who will help us work on solutions and implement technologies that will improve user experience, to join our team. The project involves not only updating existing segments of IVRs but primarily focuses on developing new logic and introducing novel features. Since the beginning of this year, our...

Job Description:We are seeking a skilled Genesys IVR Developer to join our team. The project involves developing and implementing technologies that enhance user experience, focusing on new logic and novel features.Responsibilities:- Develop the IVR code from pre-defined requirements- Maintain and support complex solution requirements- Collaborate with Dialog...

We are Hiring..Immediate joiner Preferred (Remote)**Only should apply Developer experience *** (Please Don't apply support profile)As a Genesys Cloud Developer - Delivery & Release, you will be responsible for designing, developing, and implementing Genesys Cloud solutions.Role·Receives story assignments for build work and change requests·Participates in...

**Job Description**About the RoleWe are seeking a highly skilled Technical Support Specialist to join our Global Delivery & Operations team. As a key member of our team, you will be responsible for identifying and resolving complex technical issues related to Genesys and FCC systems.Key Responsibilities:Perform troubleshooting and resolution for Genesys &...

Job DescriptionAt Orange, we manage and integrate the complexity of international communications, freeing our customers to focus on strategic initiatives that drive their business.We are seeking a highly skilled Contact Center Senior Specialist to join our Global Delivery & Operations team. As a key member of our team, you will be responsible for resolving...

Job DescriptionWe are looking for an outstanding Full Stack Developer to join our dynamic team. The ideal candidate will have a strong background in programming, APIs, database management, and Genesys-specific tools. If you are passionate about technology and eager to work on innovative projects, we would love to hear from you.Key Responsibilities and...

E-commerce Solutions Development:Innova ESI is seeking a highly skilled Salesforce developer to join our team. As a Senior Salesforce Developer, you will be responsible for designing, developing, and deploying robust e-commerce solutions using SFRA and Site Genesis. The ideal candidate will have 2-5 years of experience in Salesforce development, with a focus...

About UsAt Orange, we understand the importance of effective communication in today's globalized world. That's why we're committed to delivering innovative and reliable communication solutions to our customers.We're looking for a skilled Contact Center Senior Specialist to join our team. In this role, you'll be responsible for troubleshooting complex contact...

Job Description:Innova ESI is a leading company that requires an experienced Salesforce developer to join our team. As a Senior Salesforce Developer, you will play a key role in designing, developing, and deploying robust e-commerce solutions using SFRA and Site Genesis.About the Role:- Develop and implement e-commerce solutions using SFRA and Site Genesis...

WHO WE AREGenesis transforms application development in financial markets by offering a low-code platform that supercharges developers and enables organizations to build performant, secure applications with unmatched speed, efficiency and scale.At Genesis, we place a premium on cultivating and preserving an inclusive and respectful company culture where the...

Role Description : As a Senior Salesforce Developer, you will be a key contributor to our e-commerce projects. You will be responsible for designing, developing, and deploying robust solutions using SFRA and Site Genesis. Your ability to work with the Controller Framework, understand SCAPI/Headless concepts, and potentially leverage React/PWA kit will be...

CSG fosters a culture of innovation and impact, aiming to deliver exceptional customer and employee experiences through our cutting-edge technologies. In line with this vision, we seek an Enterprise Technology Consultant to spearhead the Genesys project.The successful candidate will oversee the implementation, maintenance, and support of Genesys, ensuring...

Job Description about the role key accountabilities - Perform identification of failure points, troubleshooting and resolution for Genesys & FCC system faults in customer and OBS network - Liaise with the other OBS groups to resolve contact center faults on the network. - Log and track faults for voice customers and provide progress update reports until...

Job Description A core technical position that acts as a technical design architect for Genesys Clous contact center solution.Requires expert level knowledge and understanding of architecture, applications, infrastructure, systems design and integrations. Responsible for understanding business requirement, prepare use cases, Design, Implementation,...

Role title: Practice Consultant - CCaaSFunction: Product ManagementBand: M3Department: VIBS Products & ServicesReports to: Principle Practice Architect – Business CommsLocation Cluster Office: Mumbai, Delhi , BangaloreRole purpose: Practise Consultant of the Cloud contact center- Technical Expertise: In-depth knowledge of Genesys Cloud, Genesys Engage, and...

**Job Responsibilities:**As a Senior Contact Center Operations Manager, you will be responsible for overseeing the day-to-day operations of our contact centers, ensuring that all technical issues are resolved promptly and efficiently. This includes working closely with our technical teams to identify and resolve complex technical issues related to Genesys...

Job Descriptionabout the rolekey accountabilities- Perform identification of failure points, troubleshooting and resolution for Genesys & FCC system faults in customer and OBS network- Liaise with the other OBS groups to resolve contact center faults on the network.- Log and track faults for voice customers and provide progress update reports until...

At CSG, we empower companies to build unforgettable experiences by harnessing the power of our people and technology. Our team is passionate about making a meaningful impact on customer and employee interactions.About This RoleWe are seeking a highly skilled Technical Solution Specialist to contribute to the design, development, maintenance, and support of...

Job DescriptionWe are seeking a skilled Systems Analyst to contribute toward the design, development, maintenance and support of Genesys. The successful candidate will document and review system designs and requirements documentation to ensure completeness, support and resolve incidents logged by customers, create and maintain training materials, quick...