Telesales Executive
3 weeks ago
Making Outbound calls: Telecallers are responsible for making outbound calls to clients or potential customers based on leads provided by the business.
- Handling inbound calls: They manage calls from customers who may have questions, complaints, or need assistance with services or products offered by the business.
- Giving information: Telecallers provide accurate and complete information on products, services, prices, promotions, and other pertinent details to prospective customers.
- Sales pitch: They deliver persuasive sales pitches to convince potential customers to purchase or sign up for services provided by the company.
- Customer Service: Telecallers interact with customers in a professional, friendly manner, addressing their concerns and offering solutions to their questions or concerns.
- Recording and Documentation: They maintain detailed documentation of customer interactions, including call logs, feedback, complaints, inquiries, and other relevant details for future reference.
- Following Guidelines and Scripts: Telecallers follow predefined guidelines and scripts set by the organisation to ensure uniformity in communications and compliance with regulatory standards.
- Attaining Targets: Telecallers aim to achieve specific sales goals or key performance indicators (KPIs) through efficient sales and communication methods.
- Collaboration: They collaborate with supervisors, teammates, and other departments to solve customer problems, share best practices, and contribute to the overall team’s success.
Pay: ₹12,000.00 - ₹25,000.00 per month
Schedule:
- Night shift
- US shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (required)
- Sales: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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