Helpdesk Associate
1 month ago
**Roles & Responsibilities**
- Attend calls assigned by Service Desk.
- Ensure calls are resolved within SLA
- Experience in assemble and de-assemble Desktop and Laptop computer hardware.
- Printer troubleshooting, toner replacement.
- Incident and Change Request support to users.
- Experienced to communicate and manage vendor support.
- Willing to extend standard working hours whenever applicable to ensure IT services are up and running.**Skillset Required**:
- Minimum 2 years' experience
- Troubleshoot desktop and laptop hardware.
- Clear understanding and hands-on experience of Microsoft windows client operating system installation, update, upgrade and migration.Working experience in MS Excel and PowerPoint.**Education (Essential)**Technical graduate / Technical Diploma**Expereince **1 - 3 Years **Support **India**Shift Timings (24*6) /Australian and New Zealand)**18*6**Language Requirements (Primary/Secondary)**English, Hindi **Shift Timings (24*6) /Australian and New Zealand)**24*7**Language Requirements (Primary/Secondary)**English, Hindi
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Helpdesk Executive
1 week ago
gurugram, India JLL Full timeHelpdesk Executive Work Dynamics What this job involves: Redefining user support “Our customer—our priority” will be your tagline. Leading the helpdesk operations team, you will lend your expertise in analysing data, crafting infographic reports that present trends, and identifying areas for improvement. You’ll also keep an...
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Helpdesk Executive
1 week ago
Gurugram, India JLL Full timeHelpdesk Executive Work Dynamics What this job involves: Redefining user support “Our customer—our priority” will be your tagline. Leading the helpdesk operations team, you will lend your expertise in analysing data, crafting infographic reports that present trends, and identifying areas for improvement. You’ll also keep an eye out for...
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Helpdesk Associate
1 month ago
Gurugram, Haryana, India NTT DATA Full time**Roles & Responsibilities** - Resolve customer service issues and skillfully manage complex customer service problems. - Manage customers' expectations and experience in a way that results in high customer satisfaction. - Research, document, and escalate cases according to procedure. - Actively participate in job-related training. - Review support cases for...
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Helpdesk Associate
1 month ago
Gurugram, Haryana, India Hashmap Full time**Roles & Responsibilities** - Resolve customer service issues and skillfully manage complex customer service problems. - Manage customers' expectations and experience in a way that results in high customer satisfaction. - Research, document, and escalate cases according to procedure. - Actively participate in job-related training. - Review support cases for...
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Senior Associate, Master Data Management
2 days ago
Gurugram, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...
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Associate Sales Consultant
6 days ago
Gurugram, India Policybazaar.com Full timeWhat would be the roles and responsibilitiesAssisting customers in the sale of a range of financial products on the phone.Reaching productivity that meets job standards, while working with speed and accuracy.Meeting and exceeding targets as assigned periodically.Ability to learn about products and services and describe/explain them to prospects.Understanding...
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Associate Sales Consultant
1 week ago
Gurugram, India Policybazaar.com Full timeWhat would be the roles and responsibilitiesAssisting customers in the sale of a range of financial products on the phone.Reaching productivity that meets job standards, while working with speed and accuracy.Meeting and exceeding targets as assigned periodically.Ability to learn about products and services and describe/explain them to prospects.Understanding...
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Associate Manager
1 week ago
Gurugram, India PepsiCo Full timeOverview Manage all admin and facilities related work for India HQ, unit and S&T offices including housekeeping, security, safety etc. The role is also responsible for end to end management of NPI workforce totalling to ~450 across HQ, units and plants. Responsibilities Manage all administrative activities (involving purchase/ procurement, housekeeping,...
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Associate Consultant – Network
1 month ago
Gurugram, India Getronics Full timeresolve technical issues and thus does not limit to the above with more involvement like Manages the design, implementation, and ongoing management of mainly Provide reactive/proactive Designated Technical Support to top tier customers. Provide configuration review, troubleshooting, and best practices to named customers. Manage support cases to...
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Associate Consultant – Network
1 month ago
Gurugram, India Getronics Full timeresolve technical issues and thus does not limit to the above with more involvement like Manages the design, implementation, and ongoing management of mainly Provide reactive/proactive Designated Technical Support to top tier customers. Provide configuration review, troubleshooting, and best practices to named customers. Manage support cases to ensure...
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Senior Manager
2 weeks ago
Gurugram, India FRI FIL India Business and Research Services Private Limited Full timeDescription Title Senior Manager - Sourcing Utility Department Global Procurement Location Gurgaon, India Reports To Associate Director, Procurement Level Grade 6, Senior Manager We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and...
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Senior Manager
2 weeks ago
gurugram, India FRI FIL India Business and Research Services Private Limited Full timeDescription Title Senior Manager - Sourcing Utility Department Global Procurement Location Gurgaon, India Reports To Associate Director, Procurement Level Grade 6, Senior Manager We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together -...