Helpdesk Associate

Helpdesk Executive Work Dynamics What this job involves: Redefining user support “Our customer—our priority” will be your tagline. Leading the helpdesk operations team, you will lend your expertise in analysing data, crafting infographic reports that present trends, and identifying areas for improvement. You’ll also keep an eye out for...

Helpdesk Executive Work Dynamics What this job involves: Redefining user support “Our customer—our priority” will be your tagline. Leading the helpdesk operations team, you will lend your expertise in analysing data, crafting infographic reports that present trends, and identifying areas for improvement. You’ll also keep an...

**Roles & Responsibilities** - Resolve customer service issues and skillfully manage complex customer service problems. - Manage customers' expectations and experience in a way that results in high customer satisfaction. - Research, document, and escalate cases according to procedure. - Actively participate in job-related training. - Review support cases for...

**Roles & Responsibilities** - Attend calls assigned by Service Desk. - Ensure calls are resolved within SLA - Experience in assemble and de-assemble Desktop and Laptop computer hardware. - Printer troubleshooting, toner replacement. - Incident and Change Request support to users. - Experienced to communicate and manage vendor support. - Willing to extend...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

What would be the roles and responsibilitiesAssisting customers in the sale of a range of financial products on the phone.Reaching productivity that meets job standards, while working with speed and accuracy.Meeting and exceeding targets as assigned periodically.Ability to learn about products and services and describe/explain them to prospects.Understanding...

What would be the roles and responsibilitiesAssisting customers in the sale of a range of financial products on the phone.Reaching productivity that meets job standards, while working with speed and accuracy.Meeting and exceeding targets as assigned periodically.Ability to learn about products and services and describe/explain them to prospects.Understanding...

Overview Manage all admin and facilities related work for India HQ, unit and S&T offices including housekeeping, security, safety etc. The role is also responsible for end to end management of NPI workforce totalling to ~450 across HQ, units and plants. Responsibilities Manage all administrative activities (involving purchase/ procurement, housekeeping,...

resolve technical issues and thus does not limit to the above with more involvement like Manages the design, implementation, and ongoing management of mainly Provide reactive/proactive Designated Technical Support to top tier customers. Provide configuration review, troubleshooting, and best practices to named customers. Manage support cases to...

resolve technical issues and thus does not limit to the above with more involvement like Manages the design, implementation, and ongoing management of mainly Provide reactive/proactive Designated Technical Support to top tier customers. Provide configuration review, troubleshooting, and best practices to named customers. Manage support cases to ensure...

Description Title Senior Manager - Sourcing Utility Department Global Procurement Location Gurgaon, India Reports To Associate Director, Procurement Level Grade 6, Senior Manager We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and...