Logistics Coordinator

2 months ago


Kamrej Surat Gujarat, India Cowberry Industries Pvt Ltd Full time

Delivery tracking and Vendor Follow up and Customer follow up. Coordinating with order, billing, and warehouse to expedited urgent and priority orders
- Responsible for Vendors such as DTDC Express, ECom Express, Gati for timely deliveries Creation of blue Dart Cash, Movin & Xpress B2C & Delivery Ecom Dockets.
- Follow up for Cash remittance and Cheques from the defined vendors every Monday.
- Sending EDD messages every next day after post-dispatch & sending shipment delivered messages for the shipment delivered previous day on Tally.
- Updation of docket details of the shipment shipped a previous day (includes total boxes, weight, cash, cheque prepaid)
- Return Goods accepting in and action on it. Following up for return shipments. Calling up customers who are facing delay/damage/delivery issue and resolving the same within 48 hrs.
- Informing customer and Sales team for any delay in delivery on proactive basis
- Monthly Vendor Presentation Performance wise and Follow-up with callers on complaint and/or question resolution status

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Work Location: In person


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