Customer Service Associate Chat Process

Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Whitefield, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...

Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - K. R. Puram, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...

Handling inbound calls & outbound calls - Understand customer need - Solve customers’ query over the phone **Salary**: ₹18,000.00 - ₹20,000.00 per month Schedule: - Day shift Ability to commute/relocate: - K. R. Puram, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

Customer Support Associate (L1) - Chat Process Job brief - We are looking for a Customer Success Chat Specialist to assist our customers with technical problems when using our products and services - The responsibilities include resolving customer queries, recommending solutions, and guiding product users through features and functionalities. To be...

**Job brief** - We are looking for a Customer Support Associate to assist our customers with technical problems when using our products and services - The responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...

Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...

To achieve desired customer delight by ensuring satisfactory response to customer interaction. - Manage Customer Interactions through chat Inbound voice and data contact. - Ability to handle unresolved queries of customers. - Update the existing database with changes and status of each - Customer query/resolution. - To ensure satisfactory resolution of...

To achieve desired customer delight by ensuring satisfactory response to customer interaction. - Manage Customer Interactions through chat Inbound voice and data contact. - Ability to handle unresolved queries of customers. - Update the existing database with changes and status of each - Customer query/resolution. - To ensure satisfactory resolution of...

Customer Chat Process (International) **Experience: 1 year (mandatory)** CTC: Up to Rs.3,50,000 P.A. 2 way cab facilities provided. 5 days working and 2 days rotational off 15 days notice period will be considered **Pre-requisites**: **Profile / Designation: Senior Customer Service Associate / Executive (Level 2 / 3)** **Skills Required: (Level 2)** -...

Customer Chat Process (International) **Experience: 1 year (mandatory)** CTC: Up to Rs.3,50,000 P.A. 2 way cab facilities provided. 5 days working and 2 days rotational off 15 days notice period will be considered **Pre-requisites**: **Profile / Designation: Senior Customer Service Associate / Executive (Level 2 / 3)** **Skills Required: (Level 2)** -...

**We are hiring with our Client for BPO sector: - ** **Position**:Customer Support (Chat Support) **Location**:Marathahalli, Bangalore **Qualification**: Any Graduate **Shift**:Day shift (6 day working) Rotational weak off **Salary**:19,000 to 25,000 **#Immediate Joiner** **Roles and Responsibilities** - Engage with customers through chat to provide...

Job Title: International Technical Chat Support Specialist Location: Bommanahalli Are you a master of communication and tech savvy? Join our team as an International Technical Chat Support Specialist! About Us: We are a leading global company at the forefront of innovation in the telecom industry. Our mission is to provide top-notch solutions and...

Customer Chat Process (International) **Experience: 1 year (mandatory)** CTC: Up to Rs.3,50,000 P.A. 2 way cab facilities provided. 5 days working and 2 days rotational off 15 days notice period will be considered **Pre-requisites**: **Profile / Designation: Senior Customer Service Associate / Executive (Level 2 / 3)** **Skills Required: (Level 2)** -...

Customer Chat Process (International) **Experience: 1 year (mandatory)** CTC: Up to Rs.3,50,000 P.A. 2 way cab facilities provided. 5 days working and 2 days rotational off 15 days notice period will be considered **Pre-requisites**: **Profile / Designation: Senior Customer Service Associate / Executive (Level 2 / 3)** **Skills Required: (Level 2)** -...

Managing incoming calls and customer service inquiries Provide information about products and services, take/cancel orders, and record details of complaints Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken Follow up to ensure that appropriate actions are taken on customer...

At Mr. Cooper Group, You Make the Dream Possible. Our purpose is simple: Keeping the dream of homeownership alive. As a Mr. Cooper Group team member, you play a big role in making that dream possible. Around here, we know our roles and work together, volunteer to make a difference, and challenge the status quo when needed. Everything we do is in the care...

**We are hiring with our Client for BPO sector: - ** **Position**:Customer Support (Chat Support) **Location**:Marathahalli, Bangalore **Qualification**: Any Graduate **Shift**:Day shift (6 day working) Rotational weak off **#Immediate Joiner** **Roles and Responsibilities** - Engage with customers through chat to provide support and assistance -...