CRM Executive

2 months ago


Ghaziabad Uttar Pradesh, India Maheshwari Electrical Mfrs (P) Ltd. Full time

Job description for CRM Executive
- Oversee the implementation and management of the organization's CRM system.
- Manage and maintain customer databases, ensuring data accuracy and integrity.
- Analyze customer data to identify trends, patterns, and insights that can inform marketing strategies and initiatives.
- Develop and execute targeted marketing campaigns and strategies based on customer insights.
- Collaborate with other departments, such as sales and marketing, to streamline processes and improve customer satisfaction.
- Monitor customer engagement, retention, and satisfaction.
- Stay updated on industry trends and
- Handle customer inquiries and issues related to the CRM.
- Strong analytical, communication, and project management skills required.
- Bachelor's degree in marketing, business administration, or related field preferred..

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Experience**:

- total: 3 years (preferred)

Work Location: In person


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