Customer Service Executive

5 months ago


Subhash Nagar Delhi Delhi, India wedding banquets Full time

Profile - CSE

Experience - 1+ year

Salary - Upto24k in Hand plus incentives

Job description
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Salary**: ₹12,000.00 - ₹24,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91
8595603363



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