Customer Service Executive

5 months ago

Subhash Nagar Delhi Delhi, India wedding banquets Full time

Job Description
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 1 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

Pay: ₹12,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (required)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Job description: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Job Description - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Profile - CSE Salary - Upto 22k in hand plus incentives Job Description - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Profile - CSE Experience - 1+ year Salary - Upto 22k In hand plus incentives Job Description - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Experience - 1+ year salary - Upto 20k in hand plus incentives Job Description - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Profile - customer Service Executive Salary - Upto 22k in hand plus incentives Job Description - Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Job description: - Work experience: 1-2 years Office Location: Subhash Nagar, New Delhi Working days: 6 days Working Timings: 10:00 AM - 6.30 PM Salary Range - 15k to 20k in hand + incentives up to 20k per month ROLES AND RESPONSIBILITIES: 1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Job description: - Work experience: 1-2 years Office Location: Subhash Nagar, New Delhi Working days: 6 days Working Timings: 10:30 AM - 7 PM Salary Range - 15k to 18k in hand + incentives up to 20k per month ROLES AND RESPONSIBILITIES: 1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Job description: - Work experience: 1-2 years Office Location: Subhash Nagar, New Delhi Working days: 6 days Working Timings: 10:30 AM - 7 PM Salary Range - 15k to 18k in hand + incentives up to 20k per month ROLES AND RESPONSIBILITIES: 1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Job description: - Work experience: 1-2 years Office Location: Subhash Nagar, New Delhi Working days: 6 days Working Timings: 10:30 AM - 7 PM Salary Range - 15k to 25k in hand + incentives up to 20k per month ROLES AND RESPONSIBILITIES: 1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Job description: - Work experience: 1-2 years Office Location: Subhash Nagar, New Delhi Working days: 6 days Working Timings: 10:30 AM - 7 PM Salary Range - 15k to 18k in hand + incentives up to 20k per month ROLES AND RESPONSIBILITIES: 1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Job description: - Work experience: 1-6 years Office Location: Subhash Nagar, New Delhi Working days: 6 days Working Timings: 10:00 AM - 6:30 PM Salary Range - 15k to 25k in hand + incentives up to 20k per month ROLES AND RESPONSIBILITIES: 1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Job description: - Work experience: 1-2 years Office Location: Subhash Nagar, New Delhi Working days: 6 days Working Timings: 10:30 AM - 7 PM Salary Range - 15k to 18k in hand + incentives up to 20k per month ROLES AND RESPONSIBILITIES: 1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Job description: - Work experience: 1-2 years Office Location: Subhash Nagar, New Delhi Working days: 6 days Working Timings: 10:00 AM - 6.30 PM Salary Range - 15k to 24k in hand + incentives up to 20k per month ROLES AND RESPONSIBILITIES: 1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Job description: - Work experience: 1-5 years Office Location: Subhash Nagar, New Delhi Working days: 6 days Working Timings: 10:00 AM - 7 PM Salary Range - 15k to 25k in hand + incentives up to 20k per month ROLES AND RESPONSIBILITIES: 1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned...

  • Customer Service Executive

    5 months ago

    Subhash Nagar, Delhi, Delhi, India wedding banquets Full time

    Job description: - Work experience: 1-5 years Office Location: Subhash Nagar, New Delhi Working days: 6 days Working Timings: 10:00 AM - 6.30 PM Salary Range - 15k to 18k in hand + incentives up to 20k per month ROLES AND RESPONSIBILITIES: 1) Understanding customer requirements over calls/WhatsApp and helping them freeze down the booking in assigned...