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Customer Service Representative @ Fresher Apply
4 weeks ago
Making outbound calls to potential customers or clients to sell products or services, or to follow up on previous inquiries
- Identifying and addressing customers' needs, questions or concerns
- Maintaining accurate records of customer interactions and transactions
- Achieving sales targets and goals
- Providing feedback and suggestions to improve sales processes and strategies
**Requirements**:
- Excellent communication skills, both verbal and written
- Good sales and negotiation skills
- Customer service orientation and ability to handle complaints or difficult situations
- Ability to work independently and as part of a team
- Basic computer skills and experience with CRM software or other sales tools
**Job Types**: Full-time, Fresher
**Salary**: ₹15,000.00 - ₹18,000.00 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
Ability to commute/relocate:
- Sarkhej, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (required)
**Language**:
- English (preferred)
- Hindi (required)
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