Customer Support Executive

1 month ago


Shiliguri, India Tripmaza Full time

1) Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution.

2) Helping customers choose the right product for their requirements and budget.

3) Handling customer concerns and complaints in a timely manner.

4) Informing customers of upcoming promotions or deals.

5)They often pass on customer service data to higher authorities, which leads to significant changes within the customer service department's response guides and in-house processes.

**Salary**: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift
- Night shift

Ability to commute/relocate:

- Siliguri, Shiliguri - 734001, West Bengal: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9775395000



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