Reservation Executive
5 months ago
**Greting from Traustmark**
**Location**: kaushalya park, hauz khas,south delhi
**Designation**: sr. Reservation executive
**experience** : minimum 1 year experience
**Roles and Responsibilities include**:
- Manage team of 2 members
- Assist the guest after check-in (inquiries, recommendations) / Problem resolution
- Assist guests with property directions if needed.
- Report guest issues with the Housekeeping team to give immediate solutions
- Coordinate with the ground team for any special requests by guests
- Maintain clear and effective communication with the Housekeeping, Maintenance team through the different channels (slack / Whatsapp).
- **Work Requirements**:
- **OTA Backend Handle**
- Rates Distribution
- Sales & Strategically Knowledge
- Should have Experience in Team Handling
- Have Worked with Hospitality Minimum 1 Year
- Knowledge About OTA bookings.
- Should know about PMS(Property management System)
- National or regional holidays can be also be utilised as per the demand and business requirements which will be compensated respectively.
- Immediate availability will be preferred, with proper certifications and valid documents.
- Fluent in verbal and written communication
**Phone number: 8758740333**
**Job Types**: Permanent, Full-time
**Salary**: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
**Experience**:
- reservation: 1 year (required)
- OTA platform: 1 year (required)
Ability to Relocate:
- Delhi, Delhi: Relocate before starting work (required)
**Speak with the employer**
+91 8758740333
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