Us Sales Representative
1 month ago
JD - Contact Center Voice Agent
Role Definition & Requirement
Call Center Representative will be the liaison between our company and its current and potential customers. Needs to be experienced, self-driven and motivated Voice Agent.
- He/She will be responsible for making and receiving outbound/inbound calls
- Managing large amounts of inbound and outbound calls in a timely manner
- Following the provided “scripts” when handling different topics
- Will strive towards going beyond the assigned target and achieve best possible conversion rate
- Build sustainable relationships and engage customers by taking the extra mile
- Keep records of all conversations in our CRM Database by documenting everything -Requirement
- Exceptional interpersonal, Sales, problem-solving, verbal (US accent) and written communication Skills
- Versant 6 Certified
- Track record of over-achieving quota
- Strong phone and verbal communication skills along with active listening
- Customer focus and adaptability to different personality types
- Ability to multitask, set priorities and manage time effectively Educational Qualification Requirement
- Minimum Graduate in any stream Desired Experience
- 2 Years of International Outbound Sales experience (US)
- Prior experience in Health Care or Mass Tort Domain Preferred
**Salary**: ₹9,981.39 - ₹70,268.46 per month
**Benefits**:
- Provident Fund
Day range:
- Monday to Friday
Shift:
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
Travel requirement:
- No travel
Ability to commute/relocate:
- Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 5 years (preferred)
- international sales: 3 years (preferred)
- Outbound sales: 3 years (preferred)
- International voice process: 5 years (preferred)
**Language**:
- English (required)
License/Certification:
- Versant 6 (required)
**Speak with the employer**
+91 9219653837
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