IT Recruiter
4 weeks ago
Job Description: IT Recruiter - (Client Management)
**Position Title**: Assistant Client Relationship Manager
**Department**: Recruitment
**Location**: Seawoods, Navi Mumbai
**Type**: Full-Time/Part-Time
**Experience Level**: Mid-Senior Level
Job Summary:
Key Responsibilities:
- **Client Relationship Management**:
- Serve as the primary point of contact for assigned accounts.
- Develop and maintain strong relationships with clients, ensuring regular communication and understanding of their recruitment needs.
- Conduct regular meetings and provide insights on recruitment trends and strategies.
- **Account Growth & Business Development**:
- Identify opportunities for expanding services within existing accounts.
- Work closely with sales and business development teams to win new business opportunities.
- Develop strategies to meet and exceed client KPIs and SLAs.
- **Recruitment Coordination**:
- Oversee the full recruitment cycle from job requisition to offer stage.
- Ensure timely delivery and smooth execution of recruitment services to clients.
- **Performance Monitoring & Reporting**:
- Prepare and present detailed performance reports to clients and internal stakeholders.
- Continuously monitor account health and take proactive steps to resolve any client concerns or issues.
- **Stakeholder Engagement**:
- Collaborate with internal teams, including sourcing, recruiting, and marketing, to align services with client needs.
- Facilitate smooth communication between client and recruitment team members.
- **Problem-Solving & Client Support**:
- Address client inquiries and resolve recruitment-related challenges.
Required Skills & Qualifications:
- **Experience**:
- years of experience in account management, recruitment, or human resources.
- Strong background in client management within a recruitment or staffing agency environment.
- **Technical Skills**:
- Familiarity with Applicant Tracking Systems (ATS) and CRM tools.
- Proficiency in recruitment metrics and reporting tools.
- **Soft Skills**:
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and time-management skills.
- Problem-solving mindset with the ability to adapt to changing client needs.
- **Education**:
- Bachelor’s degree in business, human resources, or a related field (preferred).
**Job Types**: Full-time, Permanent
Pay: ₹10,280.21 - ₹26,000.00 per month
Ability to commute/relocate:
- Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (required)
**Experience**:
- Account Management: 2 years (preferred)
- IT Recruitment: 2 years (preferred)
Work Location: In person
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