Customer Care Executive
3 weeks ago
Open Position: Customer care executive
Job Role:
As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods.
**Job Description**:
- Provide accurate, valid, and complete information by using the right methods/tools
- Maintaining a positive, empathetic, and professional attitude toward customers at all times
- Collaborate with team members, and customer service teams to ensure a superior customer experience.
- Follow the company’s communication procedures, policies, and guidelines at all times
- Deliver excellent results measured by customer satisfaction, effective, efficiency, and quality.
Minimum Qualifications & Requirements:
- 12th passed out are considered
- Freshers are also considered
- basic English, Hindi
**Salary**: INR (Per month)
11 k to 13 k
Working mode: Work from Office
Location: kestopur kolkata west bengal
**Salary**: ₹11,000.00 - ₹13,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Evening shift
- Night shift
- Rotational shift
Supplemental pay types:
- Overtime pay
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
Ability to Commute:
- Kestopur, Kolkata, West Bengal (required)
Ability to Relocate:
- Kestopur, Kolkata, West Bengal: Relocate before starting work (required)
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