![Labtech Healthcare India Pvt. Ltd.](https://media.trabajo.org/img/noimg.jpg)
Service Coordinator
1 day ago
We are seeking a Service Coordinator to join our growing team to provide knowledgeable recommendations about our services to clients, to join our growing company.
**Service Coordinator's Responsibilities**:
- Coordinate service activities to ensure efficient and timely delivery of services.
- Manage service requests, including scheduling, dispatching, and tracking service technicians.
- Communicate with customers to understand their service needs and provide timely updates.
- Collaborate with the service team to optimize workflow and enhance customer satisfaction.
- Maintain service records, documentation, and reports for analysis and improvement.
- Assist in resolving service-related issues and escalations in a professional manner.
- Monitor service performance metrics to identify trends and areas for improvement.
- Support training and development initiatives for service technicians.
- Ensure compliance with company policies, procedures, and quality standards.
- Contribute to a positive and collaborative work environment within the service department.
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Fixed shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- total work: 1 year (preferred)
**Speak with the employer**
+91 9982370901
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