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Call Center Agent

1 month ago

Salem, India Call Taxi Full time

**Overview**

**Duties**
- Answer incoming calls and respond to customer inquiries
- Make outbound calls to follow up on customer concerns or concerns
- Provide information about products or services
- Maintain a high level of professionalism and customer service at all times
- Document all call information according to standard operating procedures

**Skills**
- Excellent communication skills
- Strong customer service orientation
- Proficiency in using call center equipment and software
- Ability to handle a high volume of calls efficiently
- Multilingual abilities are a plus
- Experience in sales, office, call center, client services, or customer support is beneficial
- Knowledge of phone etiquette and cash handling is an advantage

**Job Types**: Full-time, Part-time

Schedule:

- Evening shift
- Morning shift
- Night shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

Work Location: In person